Description
OFFICIALLY LICENSED SJM MERCHANDISE From A Court of Mist & Fury, by Sarah J. Maas, © 2016. Artwork by Elizabeth Greenblat. Created with permission of Writers House LLC acting as agent for the author. - ALL SALES ARE FINAL, I CANNOT ACCEPT ExCHANGES OR RETURNS AS EACH MUG IS MADE TO ORDER. PLEASE MAKE SURE YOU ORDER THE CORRECT SIZE White Ceramic with a glossy finish Design is printed on both sides of the mug 11 oz mug dimensions: 3.85″ (9.8 cm) in height, 3.35″ (8.5 cm) in diameter 15 oz mug dimensions: 4.7″ (12 cm) in height, 3.35″ (8.5 cm) in diameter Dishwasher & microwave safe Lead & BPA free SHIPPING INFORMATION- We have a printer in the UK & one in the USA. To help lower shipping costs, we highly recommend only purchasing this listing only if you live in the above countries. We have another listing for this same item for USA shipping. Link is below! https://www.etsy.com/listing/1450796198/velaris-university-mug-united-states -RETURNS & ExCHANGES- Every shirt, sweatshirt, tote, print, hat & mug is completely made to order. I don't keep an active inventory. Not having an active inventory makes it so that I can cut costs on what I charge for my merchandise. Therefore unless an item arrives broken, damaged, or mis-printed, I cannot issue refunds or exchanges. Please make sure your order the correct item according to the sizing/color charts on the listing, I cannot exchange out for incorrect size orders. -CANCELLATIONS- I cannot accept a cancellation after an order is placed. Each & every item is made to order, & once the order is placed, I immediately begin working on it, in order to get the item to you ASAP. After 12 hours, I am unable to cancel orders or issue refunds, as I have already paid for the production of the items. -DUTIES & TAxES- The buyer is responsible for any/all taxes & duties that are not included in the shipping cost. I have no way of calculating or charging for these beforehand, as they are charged by the government of the country the item is being shipped to, not the shipping couriers on my end. I also have no way of paying any duties/taxes on your behalf. Should your package be delayed with the following message, you will need to contact the courier & pay the duties/taxes yourself: "DUTY/TAx ASSESSED FOR PACKAGE, AWAITING PAYMENT. PLEASE CHECK YOUR EMAIL FOR PAYMENT OPTIONS." I apologize for the inconvenience, but this is out of my control. -INCORRECT ADDRESSES- If an order ships with an address that was incorrect due to the error of the customer, you will be responsible for the new shipping charges to have the item returned to sender (me) & then re-routed to the correct address. If you notice you input an incorrect address before the item ships, PLEASE CONTACT ME ImmEDIATELY so I can correct it in my system before it ships out. PLEASE double check your full address is correct before submitting your orderIF YOU LIVE in THE UK PLEASE INCLUDE YOUR REGION ON THE SHIPPING FORM in CHECKOUT -SJM OFFICIALLY LICENSED
