Description
SHOP POLICY: NO REFUNDS/RETURNS WILL BE ISSUED AFTER YOU RECEIVE YOUR PRODUCT DUE TO HEALTH & SAFETY ISSUES, CUSTOMIZATIONS, BROKEN COOKIES (extra cookies are always included incase of any breakage during shipment) & DELAYED SHIPMENTS. We take pride in our product & make sure everything is up to our highest standard before it leaves our cottage bakery. BIRTHDAY SUGAR COOKIES ITEM/ORDER DETAILS: Each cookie measures approximately 3 - 4 inches. Each cookie is individually bagged in a clear, heat-sealed bag to maintain freshness for up to 4 weeks! These cookies are made in a bakery that also makes nut products, & we cannot guarantee that these cookies will be nut-free. PLEASE LET US KNOW OF ANY ALLERGIES INVOLVED. Please note that larger quantities (3 dozen or more) WILL require a longer processing time. CUSTOMIZATION: These cookies are customizable! Please send us a message after purchase to specify colors, name, numbers, etc. If you are looking for any designs or cookie themes not listed in our shop, please send us a message with inspiration photos. We would love to help you with any ideas or themes for any special event! SHIPPING/PROCESSING TIMES: All cookies are made to order & require 14 business days processing time, unless previously discussed Unfortunately, we CANNOT guarantee delivery times. Occasionally delays may occur at the post office, but we do our best to make sure you get your package in a timely manner & ship with at least 1 extra transit day (if time allows)! All cookies will be carefully wrapped & packaged in bubble wrap to protect during transit. However, once it leaves us, it is out of our hands, & we are not responsible for broken cookies. Due to temperature changes during shipping, color seepage MAY happen, we are not responsible for any color seepage during shipping. We take photos prior to shipping & will send that photo once complete! RUSH ORDERS If you need your cookies in less time, please send us a conversation with the date you will need it & we will do our best to accommodate your order! Please note that additional rush fees and/or shipping upgrade fees may apply! Each cookie is unique, & I CAN NOT guarantee the color, shape, design will be exactly as any photo you may see/send. I will not refund/replace for this reason. Video Game Character Birthday Sugar Cookies - Custom
