Description
Elegant & stylish handmade names are perfect gift ideas for yourself & those you love. The style will look exactly like the pictures. Please note your name length must be 10 letters maximum. Available materials: High-quality Sterling Silver 925 & real 10K Solid Gold with a verified stamp. Your name & chain are always made with the same material. Chain type: Figaro with shiny diamond cuts in different lengths. 100% guaranteed handmade with high technique, care & deep understanding of customers' needs. If you have your own style or a different chain type preferred, please let us know. We can make it for you. Very unique ! WHAT'S INCLUDED in EACH ORDER _FREE Shipping for U.S. Orders. _FREE Gold Cleaning Cloth (Gold orders only). PROCESSING TIME _As long as an order comes in before 4:00 p.m. Central Time, we can have it done on the same day & ship it back out next day. HOW TO ORDER _You select a material & length that you wish. _In the PERSONALIZATION box, type a name that you want us to customize. _Please note your name length must be 10 letters maximum. _However, you should not worry at all since we will make it look proportional & nice with the chain. HOW TO UPGRADE OVERNIGHT SHIPPING _We are normally committed to an express shipping method of 2-3 business days. However, if you want to overnight your package for urgent needs once it is ready, you can purchase an overnight upgrade of $30 from our store. _Contact us if you cannot find the upgrade or have any questions. RETURNS/REFUNDS/CANCELLATIONS _Our products are custom names / pendants, which are made for specific customers & cannot be used for reselling. Therefore, we do NOT accept returns & refunds of FINISHED ORDERS. _If a buyer places an order & wants to cancel the order, the buyer MUST SEND US A DIRECT REQUEST of cancellation to our Etsy inbox within FOUR (4) HOURS. If you meet this condition above, there will just be a 10% CANCELLATION FEE to the original price. If a buyer places an order & wants to request a refund or cancel the order while we are already in the process of making it: _There will be a 15% DEDUCTION FOR MOLD KITS & CANCELLATION FEE of its original price for orders under $150. _There will be a 20% DEDUCTION FOR MOLD KITS & CANCELLATION FEE of its original price for orders equal or above $150. IMPORTANT NOTE FOR INTERNATIONAL BUYERS: international buyers are responsible for any VAT, import or customs charges. Items that are undeliverable due to customs charges not being paid will not be refundable or cancelled. If you already receive your mold kits & want to cancel your order, besides the applicable mentioned-above deduction, your shipping payment will NOT be refundable. [When you place an order on our Etsy or main website, it means that you already read, understand, accept all our policies, & will take any required actions when necessary] SHIPPING POLICIES _We are based in Texas & deliver both domestically & internationally. _We are committed to an express shipping of 2-3
