Description
Exam Purpose Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed explained answers, all built in the latest release! The CSA exam certifies that you have the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Exam Preparation Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered the official study or exam materials and should only be used to practice the actual mainline exam. Exam DomainsPlatform Overview and Navigation (Test 1)Instance Configuration (Test 2)Configuring Applications for Collaboration (Test 3)Self-Service & Automation (Test 4)Database Management (Test 5)Data Migration and Integration (Test 6)Exam ScopePlatform Overview and NavigationServiceNow Platform OverviewPlatform capabilities and servicesThe ServiceNow InstanceNext Experience Unified NavigationInstance ConfigurationInstalling applications and pluginsPersonalising/customising the instanceCommon user interfaces in the PlatformConfiguring Applications for CollaborationLists, Filters, and TagsList and Form anatomyForm ConfigurationForm templates and saving optionsAdvanced Form ConfigurationTask ManagementVisual Task Boards (VTBs)Reporting, Dashboards, and Performance AnalyticsNotificationsSelf-Service & AutomationKnowledge ManagementService CatalogueFlow DesignerVirtual AgentDatabase ManagementData Schema Application/Access Control Importing DataCMDB and CSDMData Migration and IntegrationUI PoliciesBusiness RulesSystem update setsScripting in ServiceNowExam StructureMultiple Choice (single answer)For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question. Multiple Select (select all that apply)For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
