Effective Email Communication: Enhancing Your Voice at Work
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Description
Email is a primary method of communication; however, many are not aware of appropriate skills and strategies for communicating effectively. In this course, learners will build knowledge and understanding of email communication with the intent of improving both clarity and effectiveness. Course topics will include the following: understanding the nature of email communicationconsidering the nature of an intended audienceappropriate process for crafting an emailstrategies for enhancing communication in email messagemanaging email inbox Learners will have the opportunity to practice and reflect throughout the course.
