Description
Are you an IT Asset Manager who wants to manage assets in ServiceNow? Or maybe you're already managing your organizations assets in ServiceNow, and you want to learn the best practices? If so, then this course is perfect for you! In this course you will learn about: Hardware AssetsHardware ModelsRelationship Between an Asset and a Configuration Item (CI)Difference Between the Asset Repository and the Configuration Management Database (CMDB)ConsumablesConsumable ModelsContractsWorkflow of an AssetPurchase OrdersReceiving AssetsRequesting AssetsStockroomsHardware Asset TrackingTransfer OrdersVendor ManagementVendor Catalog ItemsAsset ClassesAsset States and SubstatesParent and Child RelationshipsProduct CatalogService CatalogStock RulesAsset ReportsAdding New Fields to the Asset Form (alm hardware)Creating your own IT Asset Management dashboardCustomizing the Hardware Asset FormReturn Merchandise Authorization (RMA)IT GovernanceThe Different Stages of an Asset's LifecyclePlanningAcquisitionDeploymentManagementRetirement & DispositionImporting Asset RecordsManaging your IT Asset InventoryAdvanced Shipment Notifications (ASN)Careers in the IT Asset Management (ITAM) industry are proving to be more and more common, so the need for solid skills and experience with ServiceNow is proving to be a basic requirement for all ITAM professionals. Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management. ITIL 4 also places a heavy focus on IT Asset Management, so maybe you're ITIL certified, and want to greater expand your knowledge into ITAM on ServiceNow. This course is also great if you've just purchased and/or setup ServiceNow Discovery, and you're wanting to understand how to manage your hardware assets throughout their lifecycle. Although this course does not cover Software Asset Management (SAM) or License Management, it is a good segway into setting up ServiceNow for your Hardware Asset Management practice. What is Hardware Asset Management (HAM)?Hardware Asset Management is the management of your physical assets. From when an asset is requested, then procured, to eventually being retired and disposed, hardware asset management ensures that physical assets are fully tracked and managed throughout their lifecycle. Hardware Asset Management also involves managing: WarrantiesContractsVendor AgreementsSoftware LicensesNon-IT Assets (infrastructure equipment, facilities assets, healthcare assets etc)Study this course today and elevate you're career to the next level! Maybe you're interested in taking the Hardware Asset Management Fundamentals course by ServiceNow, but don't want to pay the hefty price? Take this course today and learn the SAME information, and much more for 100x less! Please note, this course was created on the Madrid release of ServiceNow. If you're using the New York, Geneva, Paris or Quebec release, not to worry, the topics and information covered in this course are still relevant and valid.
