Description
Twilio the world's leading cloud communications platform as a service (CPaaS) that enables you to develop SMS solutions, WhatsApp, Voice, Video, email, and even IoT. Twilio powers communications for more than 190,000 businesses and enables nearly 932 billion human interactions every year. This course will leverage some of those capabilities to create a fully functional SMS booking system. Here is how it works, the customer interested in booking an appointment send an SMS to a Twilio number; our Node. JS backend application understand the message and send an SMS back to the customer saying: Hi, do you want to book an appointment to: see the gym book a personal trainer book a massageAfter that, we wait for a user reply, such as: I want to book a massageAfter that, our Node application will send an SMS to the user asking: What date do you want to see the masseurThe customer will reply with a preferred day, such as: Monday, pleaseIn this case, we will reply with the valid times available on MondayDo you want to book it on Monday: 10 am, 11 am, 1 pm or 4 pmAfter the customer selects the best time for the booking, they will reply saying: At 11 am is good for meAfter collecting all the data, the NodeJS application will send a confirmation to the customer saying: Your appointment is booked to see the masseur on Monday at 11 am. See you thanPlease note all the data above is fictional and hardcoded to the application. The course focuses on sending and receiving the SMSes, leaving all the logic of checking the actual dates and times and finalizing the booking for you to implement. Said that new Chapters are coming, and as a student, you can help me decide what comes next. So far few ideas I have on a road map are: Add the logic to read/write on the database been able to validate bookings and available times. Add a relational database to the application as a Docker container and add the current application to a container with easier development and deployment. Add an option to cancel a booking. Add an option to make a payment via SMS using stripe. Move the NodeJS code to a Serverless function and host it in Twilio. Any amazing idea you may have. Enjoy the course!
