Description
Explore the peace of mind that comes with the 1-Year Advance Exchange Warranty for the Visioneer Road Warrior Series Scanner. This reliable and high-quality warranty program is designed to minimize downtime and maximize productivity, ensuring that your business operations run smoothly. With this innovative warranty program, you're entitled to immediate telephone troubleshooting, ensuring that any issues are addressed promptly. In the event of a scanner failure, our dedicated technical support team will guide you through simple diagnostic tests and confirm any error code messages. If the unit needs to be returned, an Advance Exchange Warranty customer will receive a next-business-day replacement scanner, reducing recovery time from days to mere hours. This advanced warranty program covers parts, labor, and overnight shipping for verified scanner failures. If the replacement order is received before 12:00 PST (Pacific Standard Time), the replacement scanner will be delivered the next business day. Otherwise, it will be shipped the following business day. The 1-Year Advance Exchange Warranty is available in the United States for all workgroup, departmental, and mobile scanners. The program begins on the date of product purchase and is inclusive of the manufacturer's warranty. In the event of a scanner failure, customers must provide the product model number, serial number, and a description of the issue. The defective scanner must be returned to Visioneer within fifteen (15) business days of the replacement's delivery date using the packaging and box received from the replacement scanner. Shipping instructions will be provided via email. Please note that all sales are final and warranties are non-refundable. All packages arriving at our repair center must have a valid Return Merchandise Authorization (RMA) number clearly printed on the packaging to ensure proper receipt and credit of your defective scanner. Invest in the 1-Year Advance Exchange Warranty for the Visioneer Road Warrior Series Scanner and experience the assurance of knowing your scanner is protected.
