Value-Driven Business Process Management: the Value-Switch for Lasting Competitive Advantage by Peter, Kirchmer, Mathias Franz
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Description
Explains how to launch value-driven BPM in synchronicity with existing BPM efforts. This book offers a guide to: achieve business benefits while building lasting BPM capabilities; and put the right team and infrastructure in place to build an organization designed for an outcome and value-based BPM capability.
