Excerpt from United States Postal Service Reform, Conversations With Customers: Hearings Before the Subcommittee on Post Office and Civil Service of the Committee on Governmental Affairs, United States Senate, One Hundred Fourth Congress, Second Session; March 14 and 18, 1996 That is our vision. It is not the present day reality. We believe the Postal Service can become all of the things that the public deserves. However, that will require changes in the legislative and regulatory structure under which the Postal Service operates and transitional devices to enable the Postal Service to move smoothly and orderly to what it can become. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.