24/7 CUSTOMER SERVICE - Our customer service goes above and beyond in order to ensure your satisfaction. We are open every day and I will reply to your message in a few hours!.FREE SHIPPING & FAST PRODUCTION - We are super-fast! Our products are made-to-order and require 1 or 2 business days before shipping. We manufacture each product ourselves in our atelier. We check each package one by one before shipping..SHOP LOCALLY - Locally owned business means that every dollar you spend with us is pumped directly into your own local economy. Keeping business in America. At the same time, your products will never be damaged thanks to local shipping..The designs will be designed as seen in the photographs. This design, as seen in the photos, is a HORIZONTAL design. For example, if you select 18x24, 18 would be the length and 24 would be the width. If you need a different design, please reach out via messages.