Online shopping sites with the best return policies

Lucky Magazine


(Photo courtesy of

Online shopping is a blast. But on those rare (or perhaps not so rare) occasions when you aren't entirely satisfied with an item you've purchased—maybe it's the wrong size, fits funny or just isn't really you—returning it can be a major headache.

Not so, however, with the 15 sites listed in the article below. Every last one of them offers free refunds, and with return shipping on the house to boot. What better reason to start shopping the interwebs?


All US purchases can be returned within 15 days (including transit time) completely free of charge—just use the prepaid label included in your original delivery.

(Above left) In a Spin dress, $308, Three Floor,


(Photo courtesy of


You have a whopping 365 days—yep, a full year—to return Zappos purchases, so long as they're in unworn condition and include their original packaging. Shipping's free—just log onto your Zappos account and print out a prepaid label.

Fun fact: if you happened to place your order on 2/29 of a Leap Year, you actually have until 2/29 the following Leap Year to make your return. That's four whole years, people.

Mouse striped canvas flats, $171, Marc by Marc Jacobs,

(See also: Five of the most annoying dress codes, decoded!)


(Photo courtesy of


Unhappy with your purchase for whatever reason? Simply send it back for free (in saleable condition, of course) within 14 days of receipt for a full refund.

40s cocktail midi teadress, $98,

(Photo courtesy of


Within one month of purchase, FedEx back any purchase for free, and you'll receive a full refund.

Bomber jacket with zips, $89.90,

Sunglass hut

(Photo courtesy of Sunglass Hut)

Sunglass Hut

Send back any frames you're not crazy about within 90 days for free via UPS, and you'll receive a full refund. Just print out a return label on and get to it!

Sunglasses, $430, prada,

Urban Outfitters

(Photo courtesy of Urban Outfitters)

Urban Outfitters

All returns and exchanges on purchases are prepaid for up to 30 days. Plus, if something you bought online goes on sale within 14 days post-purchase, UO will offer you a price adjustment. Sweet!

Flora & Fauna maxi dress, $89, reformed by the reformation,


(Photo courtesy of


If you decide to return a purchase within 28 days, return shipping's free—just request a Returns Merchandise Authorization (RMA) number online. Then, either book a free UPS collection or drop off your package at a UPS store.

DKNYStriped stretch-silk crepe de chine skirt, $255,


(Photo courtesy of Piperlime)


Any item bought online can be returned—sans time window!—for a full and speedy refund. Prepaid return labels are included with every order—but if you happen to misplace yours, you can print out new ones on the retailer's website.

Tamsin pumps, $220, loeffler randall,


(Photo courtesy of Sephora)


Not totally satisfied with your latest beauty purchase? Send it back within 60 days of purchase using the label enclosed in your order, and enjoy free return shipping. Returns made 61-90 days after purchase will also receive free shipping, but you'll only get online store credit.

Ciaté chalkboard manicure, $25,

Kate Spade

(Photo courtesy of Kate Spade)

Kate Spade

All orders ship with a prepaid return label—so if you decide to send anything back, it's easy to do so. You've got 30 days to return full-price merchandise, 14 to send back sale items (unless they were final sale, obviously). Kate Spade also honors price adjustments, so long as they happen within seven days of your purchase.

Gingham Tallulah dress, $428,


(Photo courtesy of Gap)


Free return shipping when you use the brand's prepaid shipping labels! Woot!

1969 printed always skinny skimmer jeans, $62,


(Photo courtesy of


In keeping with the department store's stellar customer service, all Nordstrom returns are completely free. Just follow the steps outlined at to print out a pre-paid return label—even if you've misplaced your original order number!

Vince Camuto'Cris' Satchel,, $178.

Forward by Elyse Walker

(Photo courtesy of Forward by Elyse Walker)

Forward by Elyse Walker

Within 30 days of your original purchase, send anything back for a full refund or exchange—with no additional return shipping charges. You can even call the site's customer service team to book a gratis pickup.

Little iris sleeveless maxi dress in cream, $650, girl. by band of outsiders,


(Photo courtesy of ASOS)


You can return any ASOS purchase for a full refund within 28 days of receiving it. Just fill out the returns form included with your original order and send it back via USPS.

Spring stone necklace, $42.43,

(Photo courtesy of


Shoes, clothing, accessories, jewelry and watches are all eligible for free return shipping! Just make sure you send your item(s) back within 30 days of receipt of shipment.

Draped-front blouse, $375, 10 crosby derek lam,

More from Lucky:

50 Unique Engagement Rings

8 Outfits Men Love on Women

50 Swimsuits Under $50

*Yahoo! Shopping was not compensated by any brands listed within this article.

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