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User Reviews: eLighters.com

4.4 out of 5stars 5541 Ratings (2958 Reviews)
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    Excellent

    By a eLighters.com customer via post-transaction survey  Apr 15, 2014

    I just love my new cigarette case and lighter. Very well made and I will do business with elighters again. Thank you so much!

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    Poor

    By a eLighters.com customer via post-transaction survey  Mar 30, 2014

    Elighters shipped the product to the wrong address. This was a birthday present. I paid $3.95 extra for Rush engraving, plus $6.95 FOR 2 priority shipping. I ordered this 8 days before the birthday. Elighters took 3 days to ship the product and s...hipping took 4 days. It arrived at my house instead of the recepient's address. When I called elighters and spoke to the customer service rep and told her about the situation, her attitude was too bad. I finally had to tell them if they did not at least credit me for the 2 day shipping charge, I would dispute the charge with my credit card company and send the product back to them. At this point, they agreed to refund the shipping charge but not the rush engraving charge. I do not recommend elighters. Read more Less

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    Excellent

    By a eLighters.com customer via post-transaction survey  Mar 24, 2014

    I was very pleased with my purchase from elighters.com, The quality was exceptional and priced very reasonable.
    I will definitely order from them again and I would recommend them to anyone.

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    Good

    By a eLighters.com customer via post-transaction survey  Mar 23, 2014

    Wouldn't let me use the cheaper shipping method if I used Paypal and took a couple ttys before I figured out the problem. Way more tedious than it needed to be in order to place the order. Shouldn't offer Paypal as a payment method if they're going... to charge extra for it.Asked for an explanation and it was ignored. Read more Less

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    Excellent

    By a eLighters.com customer via post-transaction survey  Mar 22, 2014

    Got this table lighter for my Dad, for his 75th birthday. It's as beautiful in person as it was when I saw it on line. The engraving was perfectly located in the space for engraving - meaning it was centered perfectly. I contacted the seller once aft...er receiving the lighter, because I didn't know the purpose of a flip up mechanism on the back of it. The reply was prompt and professional - the device was for making a hole in cigars. Great experience with elighters.com! Read more Less

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    Poor

    By a eLighters.com customer via post-transaction survey  Mar 18, 2014

    Both lighters I ordered did NOT work. My wife threw away the paper work to return them. Not satisfied AT ALL!

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    Excellent

    By a eLighters.com customer via post-transaction survey  Dec 17, 2013

    Elighters products are great! I have used them for several occasions and have consistently received terrific service.

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    Excellent

    By a eLighters.com customer via post-transaction survey  Dec 13, 2013

    I ordered the lighter as a Christmas present and had it engraved and it looks great! Exactly what I wanted. I ordered it over thanksgiving and still received in a timely manner. I am so excited to give this gift to my boyfriend. I can't really give a... review on how it works because I haven't given the gift yet so hopefully it does work. Other than that I am happy with my experience so far. Read more Less

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    Excellent

    By a eLighters.com customer via post-transaction survey  Dec 11, 2013

    Great store to do business with, easy transaction, fast shipping, quality merchandise.

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    Excellent

    By a eLighters.com customer via post-transaction survey  Aug 11, 2013

    Everything went well with only one exception. Leather cover has come loose from container in less than 1 week.

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