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    Teleflora.com

    User Reviews: Teleflora.com

    Teleflora.com
    Not Yet Rated 678 Ratings (571 Reviews)
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      Terrible, Unreliable Service

      By Yahoo! Shopping User  May 11, 2015

      I ordered two sets of flowers for my MIL and my mother--the same bouquet--one was delivered a day LATE. Neither bouquet remotely resembled the one chosen--totally different flowers and colors. One of them wasn't even in a vase, but in a basket!! Terr...ible service, terrible value. It is a such a disappointment. Read more Less

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      A Fake Company

      By Yahoo! Shopping User  May 10, 2015

      I ordered flowers for Mother's Day that were never delivered. More that $80 spent for getting very dispointed wife and children. No way to get the customer service, only a robot. I found this company through an advertisement on Google but it seems th...at it does not really exist, just a trap to steal customer's money. Read more Less

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      Terrible! Awful! Shameful!

      By Yahoo! Shopping User  Apr 14, 2015

      I can't truly express how disappointed and angry I am with the service. We ordered sympathy flowers and they sent 13 red roses! It's a funeral service, you don't give red flowers. It's disrespectful to the family and to the deceased. Totally unaccept...able! We are so embarrassed. Customer service is not helping at all. What a shame! 0 stars for Teleflora. Read more Less

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      RIP OFF - DO NOT ORDER

      By Yahoo! Shopping User  Mar 18, 2015

      Rip-OFF!!!!! Ordered Teleforas Rosy Birthday Present flower arrangement which looks amazing on the website. I upgraded to deluxe and what arrived what nothing like I ordered. Flowers that were subsituted were no comparison, the flowers that arrived l...ooked like standard size and not the deluxe size that I paid for Read more Less

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      Will never use again

      By Yahoo! Shopping User  Feb 13, 2015

      Took order, Took money, then in afternoon of delivery day received email saying sorry they will not be able to complete order. I have no flowers and no money. Happy Valentines honey sorry you get nothing.

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      terrible experience 2nd time

      By Yahoo! Shopping User  Feb 13, 2015

      fool me once shame on you fool me twice shame on me there will no be a third I was offered a 40% discount ha ha ha no more wasting my money and then I was told that they would contact the florist and have them pick the flowers up and have another flo...rist in the area take another arrangement I am already embarrassed enough are you serious? Please don't use this company you will be wasting you time and money I was told to use PRO FLOWERS in the future that they do an awesome job. I will try. another company but not telefloral uck Read more Less

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      Bad customer service

      By Yahoo! Shopping User  Nov 28, 2014

      Placed 2 orders for thanksgiving, one showed up on time. tried reaching out to teleflora for help and customers rep put us on hold for 20 minutes because we request to speak with supervisor.Supervisor Natalie came on and all she could tell us is what...she can't do. according her system flowers was delivered but according to delivery address nothing was delivered. she was more interested in letting me know there would be no refund because its our fault. Guess there system is broke because florist showed up at my door with flowers and apology on thanksgiving day a whole day after my requested delivery date. No need to use there service anymore. Read more Less

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      FALSE ADVERTISING

      By Yahoo! Shopping User  Sep 18, 2014

      A rating of 1 star isn't low enough for the disaster of flowers they delivered! The flowers my loved one received were not even close to the quality of the picture I ordered from nor did they hold up to the price I paid for them!! When I contacted cu...stomer service regarding my disappointment I was told I could have a 30% refund or they could pick the flowers up...those were my options from the owners none the less. Very disappointed by everything that had to do with Teleflora and will never ever buy from them again!! Read more Less

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      Worst Experiences Ever

      By Yahoo! Shopping User  Aug 5, 2014 | 1 out of 1 found this Teleflora.com review helpful

      I've tried teleflora twice, each time costing me about $80+. The first time the flowers were ordered, I was not impressed with the quality and the florist CALLED AHEAD and ruined the surprise for the recipient. The second time I paid for delivery bef...ore 1:00 PM. It didn't arrive until 3:00 PM - the person left at 2:00 PM! What a joke. The flowers were NOT even close to the picture and the card was somehow horribly misspelled I was embarrassed to have even read it. When I called them the second time they botched my flowers, they didn't even care they messed up! No apologies, sympathy, etc. I'm not joking when I say this - save yourself the time and money and either pick the flowers up from a local grocery store. I guarantee if you do this they will look much more fresh (mine were seriously dying when they were received) and you'll be happier with the cost. I could easily go to the grocery store and get the same $80 arrangement for $24.99 at Fry's. Ridiculously expensive for absolutely NO QUALITY. Read more Less

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      Fraud

      By Yahoo! Shopping User  Aug 1, 2014

      I wanted to send flowers to a family member who had been ill. When I called to ask what her favorite flowers were, they said daisies but that she would not last much longer. I needed the daisies to be delivered the same day. I ordered the Upsy Daisy ...arrangement from Teleflora because they promised same-day delivery if I ordered before 3 PM and because I trusted the Teleflora name. My family member died later that day.I didn’t find out until the next morning when I checked my email that Teleflora did not deliver the flowers. Not only did they not call and inform me in a timely manner but they did not even give a reason why they “were unable to place your order for delivery on the requested day.” They expected me to click a link and follow prompts to update my order. It seems fraudulent to advertise same-day-delivery arrangements, collect money from the public for these arrangements and the additional fees for this service and then not follow through or have any intention of following through on the order as placed. It seems cold-hearted to refuse customers a refund even under these circumstances. I will never use Teleflora again. Read more Less

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