called in 3 times to get product returned of couse no one is available to do this so you have to leave a message then they don't return the call when you do get through they do not stand at all behind the product wrong product was shipped and getting...the run around getting it sent back Read more Less
I purchased two 6 foot stringer Christmas mini lights in clear that a customer service representative recommended to me. I couldn't be happier with the product itself which I purchased at the lowest price available on the market. 1000bulbs.com always...seems to astonish me with their affordable, yet spectacular products. Not only was my purchase a satisfactory one but I also received my items before the expected delivery date. I will definitely keep doing business with 1000bulbs.com and keep purchasing lighting supplies from them. Read more Less
Purchased two LED security lights for my back yard and was very satisfied at how fast the product came in. It was well packaged and their customer service were very informative and knew how to answer all of my questions and worries. I found the best ...price at 1000bulbs and now I am saving more money with LEDs. I will definitely do business with 1000Bulbs again! Read more Less
I purchased 6 very expensive LED lights, advertised to last for thousands of hours. (Total order almost $300.) The first bulb burned out within 2 months. A few months later, another one failed and two more started to flicker. I said I wanted to retur...n all 6 (the last 2 in original cartons, unused) and while they allowed the return and reimbursed for the bulbs, they would NOT reimburse me for the cost of shipping their #$%$ bulbs back to them. Not acceptable. Why should I be out any money at all given the shoddy product they shipped? Read more Less
Sent wrong bulbs, wouldn't send the correct ones. Buyer beware.
Poor quality bulbs burned out very fast. I had good luck with 1000 bulbs before, but customer service said A"ll bulbs burn hot". I explained that I had purchased bulbs before and not had this experience, but they didn't care. Customer service person ...was not concerned about loosing a customer. Don't buy here. Read more Less
This company is pitiful. Trying to get customer service on a slow shipment was impossible. Was in the loop for over 30 minutes and still no one answered, I suspect that is because SO many people are trying to get customer service on botched orders!
Ordered over $200 worth of LED bulbs. They shipped the wrong product. Once I informed them of that they only offered to provide "overnight" shipping that would take another 5 days. Bought the same product on Lightingsupply.com for a lower price, free...shipping and it will arrive sooner than 1000bulbs promised. Read more Less
Purchased over $400 worth of dimmable LED bulbs which failed immediately after the 1yr warranty period. Stick to local stores as product is of poor quality and lifespan of products is not as advertised!
I ordered $60 worth of bulbs in early June and was told by email there would be a slight delay with the order. It's late July now and I still don't have the merchandise, although they claim it has been shipped. Worse, my credit card was compromised t...he day of the shipment and it looks like, by process of elimination, they were probably the source. I contacted them to notify them of the problem and they still haven't had the decency to acknowledge my email. How a company like this can continue to do business this way is beyond me. Stay away!! Read more Less