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    OzoneBilliards.com

    User Reviews: OzoneBilliards.com

    4.8 out of 5stars 11955 Ratings (6449 Reviews)
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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 18, 2015

      I don't know about customer service as I had no occasion to interact with them.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 13, 2015

      Excellent transaction, items were shipped very fast. Thanks!

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      Lack of communication in delivery/setup

      By Yahoo! Shopping User  Feb 6, 2015

      Great in-store experience but horrible installation experience -- requested install more than a week out and Kennesaw store agreed. Everything seemed good but they called for the first time at 5:39 pm the day before the install. I couldn't take the c...all so had asked my wife to call them back and she did so at 5:43 pm the same day. Now Kenny says that we didn't call back else he would have gotten a message. So I took off work to be home for the delivery but no contact as of 10:11 am on the day of delivery, when I called them. Had to leave a message. Finally got a callback indicating that delivery would be around 2pm. As of 5pm, no delivery. So I wasted a day off work due to poor communication from Ozone. After repeated calls to the Kennesaw store, eventually they got belligerent and "explained" to me that 3 hour setup was norm (I was never told this in the sales process), they couldn't help traffic, etc. (I'm reasonable -- a little bit of communication would go a long way.) We ended up cancelling the order because Ozone was unable to fulfill. Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 2, 2015

      Excellent price, shipping time and overal customer service. Had multiple changes to my order and they were flexible the whole time, it was my fault so I appreciated their support in making sure my order was accurate and timely. Will be ordering fro...m them again. Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 26, 2014

      I ordered a pool cue case for a gift and my boyfriend absolutely loved it. I think it was a great price and the product is wonderful. I was able to get free shipping and it got there fast. Excellent product, fast processing and shopping, and a great ...price. I would definitely purchase from this merchant again. Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 18, 2014

      Absolutely great experience .Very friendly website .Very easy and enjoyable thanks for a job well done

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 18, 2014

      Absolutely great experience .Very friendly website .Very easy and enjoyable thanks for a job well done

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 17, 2014

      Great service in all ways. Thank you.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 14, 2014

      Ordered a set of leather pool pockets. Quality of the merchandize was good. This was considerably cheaper the what a local place wanted for similar items of similar quality, plus the color selections were better. Vwry happy with my purchase. Would re...ccomend to a friend. Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Dec 1, 2014

      Everything about these guys is what you would ask for in an ideal on-line venue. Not only prices and selection, but the kind of personal service and advice you would expect from a local brick and mortar. Can not recommend more highly.

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