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    OzoneBilliards.com

    User Reviews: OzoneBilliards.com

    4.8 out of 5stars 11955 Ratings (6449 Reviews)
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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Apr 23, 2015

      Good quality, great customer service.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Apr 16, 2015

      All went well wi5th my order. I have little to say about customer service, as I did not need top contact them. I would not hesitate to use in the future.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Apr 9, 2015

      My experience was really good I will shop there again

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Apr 9, 2015

      Thank you for your Business

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Apr 1, 2015

      I buy for the twin cities senior center over the last few years I have bought over thirty cue sticks four sets of balls and over fifty gloves. Plus quite a few odd items. Ozone supply has done an excellent job, not one complaint.Thanks for the good s...ervice. Larry Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Mar 17, 2015

      Very nice case and I love it.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 18, 2015

      I don't know about customer service as I had no occasion to interact with them.

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 13, 2015

      Excellent transaction, items were shipped very fast. Thanks!

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      Lack of communication in delivery/setup

      By Yahoo! Shopping User  Feb 6, 2015

      Great in-store experience but horrible installation experience -- requested install more than a week out and Kennesaw store agreed. Everything seemed good but they called for the first time at 5:39 pm the day before the install. I couldn't take the c...all so had asked my wife to call them back and she did so at 5:43 pm the same day. Now Kenny says that we didn't call back else he would have gotten a message. So I took off work to be home for the delivery but no contact as of 10:11 am on the day of delivery, when I called them. Had to leave a message. Finally got a callback indicating that delivery would be around 2pm. As of 5pm, no delivery. So I wasted a day off work due to poor communication from Ozone. After repeated calls to the Kennesaw store, eventually they got belligerent and "explained" to me that 3 hour setup was norm (I was never told this in the sales process), they couldn't help traffic, etc. (I'm reasonable -- a little bit of communication would go a long way.) We ended up cancelling the order because Ozone was unable to fulfill. Read more Less

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      Excellent

      By a OzoneBilliards.com customer via post-transaction survey  Feb 2, 2015

      Excellent price, shipping time and overal customer service. Had multiple changes to my order and they were flexible the whole time, it was my fault so I appreciated their support in making sure my order was accurate and timely. Will be ordering fro...m them again. Read more Less

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