so i tried to cancel my order before it didn't even get confirmed , and they told me that i can not canceled until the order get confirmed , so i call the the next day after my order was confirmed and they told me that i can not cancelled because my ...order has been shipped and im like #$%$ is this. stay away from this bookstore take my word Read more Less
Canceled severial orders. Refused to honor their own prices. Was told they can only guarentee I would get my text book if I bought new. The new version of the book is $56 more than the average price of the book new from its competitors. They are abus...ing their relationship with my school. Apparently because they take student loan vouchers they are allowed to price gouge poor students who can afford text books. Shame on them and Shame on City Colleges of Chicago for only giving students this one option for text books. Read more Less
I beg of any of you NOT to buy from these thieves! I bought e-book that was a hard-to-find textbook (not available on eBay, Amazon, Chegg, nor any other e-store/store). There were only 2 options $50 for a printed textbook or $25 e-book. I got the e-b...ook since my class is hybrid. When I opened the book, there were SO many problems:1. No Table of Contents 2. No page Numbers 3. Horrible Formatting 4. No Chapter Titles- Not even numbers! (Says "chapter") 5. No search or find field. Given those factors into consideration, I could not complete my assignment and received a 0. I asked for a refund after telling them my issues, they said I read over 20% of the book. On my account, only 4% was read. Then they said it stated "non-refundable" CLEARLY on the checkout. That's an absolute lie. It had it in small print blended in with the rest. I asked that they keep good rapport and asked for a refund, because what they are doing is unethical. They left me a belittling email. I will NEVER buy or rent from here again. KEEP your hard-earned money and pay to rent somewhere else! I lost $25 for NOTHING." Read more Less
I purchased the book, they said it takes from 3-10 days. However, i am waiting for 3 weeks and did not receive anything. I wrote them 3 emails but no replied!
I have bought several books through this site with no problems, so I thought I would have the same experience selling books. No such luck. I, like others, have sold books, have seen by the tracking number that they have been delivered to the buyers, ...yet cannot get paid. I am not surprised they do not list a phone number on the site....they would be inundated with unhappy sellers. Won't buy again based on my selling experience. Feel bad for the sellers. Read more Less
I purchased a book from them, and I canceled the order. They won't return the money regardless of how many times I talk to customer service. It was a $120 purchase, so if you are a college student on a right budget, I would not risk getting a book fr...om them. Not worth it because they just take your money! Read more Less
After reading other reviews, I find my experience similar. I ordered the books, paid for express shipping, but nothing happened. After numerous phone calls, I finally received 2 of the books despite being told that all 3 were shipped at the same time.... I called today and they gave me 2 different stories, finally ending with it should be delivered today. Once again, not true. I just received an email from them stating that it has just shipped. This has been such a disappointment. Read more Less
I hadn't received notice that my order had shipped so I emailed customer service. Their reply said my seller seller had 3-5 business days to ship and that my order had shipped yesterday...7 business days after I placed my order. My advice: Dont waste...your time with this company; there are much more reliable textbook re-sellers out there. Read more Less
Ordered a book from them, and a month later I never received it. Sent an email to the seller, and have yet to hear back. They dont have any form of email or phone number, so my guess is I just got ripped off. DONT use this company!
i was trying to purchase a international version of the introductory of stats. i put in my order and turns out that nobody contacted me at all and my order was cancelled due to out of stock of that specific textbook (it never appeared on the website)...now i have given them all my personal info, i do not feel safe with this website at all. don't order from here. terrible service. Read more Less