They were extremely helpful and processed my order very fast and efficiently. The customer services reps were very helpful and nice along the entire process of creating my custom printed balls.
I placed an order for an item their website said was in stock. Within 24 hours, I received an email saying it was NOT in stock and asking if I wanted something else, which I didn't. Yet they charged my credit card! It was been over a week and I STILL...have not received a refund. I won't do business with them again. Read more Less
Ordered 10 dozen golf balls of the same type. Received 9 dozen of the correct brand that I ordered and 1 dozen balls of a different brand. Their web site says that if they deliver the incorrect product they will pick it up and ship the product at the...ir expense. When I contacted them they wanted me to box up the incorrect dozen and deliver it to the post office. This seems like a lot of effort for me when golfballs.com delivered the incorrect product. This is the last time I order from them. Read more Less
I was shopping for some Srixon golf balls, which I can pretty much buy anywhere. I came across a coupon for Golfballs.com that gave me free shipping, so i figured that i would try them out. I ended up calling in my order because I had a question abou...t the srixon balls, and they were very helpful. Read more Less
I paid for 24 hour printing and 2 day air shipping so that I would have my order on Friday. It wasn't a guess on my part, the website presented many choices for delivery dates, I picked Friday because I needed the order for a surprise party on Saturd...ay. They end up shipping on Friday for Monday delivery ! I called and was told I'd get a refund (doesn't help me). They indicated they would check into how this possibly could have occurred, like this problem was a first for them. Now I look at reviews online and find people with the same experience. Avoid these people! They obviously have no interest in doing what they say, or, they are just inept at fixing their problems, either way, it is you that will suffer if you buy from them. Read more Less
I ordered $1400 worth of logo shirts and balls. Got the balls after email requests after two weeks, which was bad enough! The Shirts... one month later and still no shirts. They actually gave me a delivery date and after two more emails I find out th...ey did not have them. I assume they are a web based drop shipper. No matter the cost, I would not shop here again! Read more Less
I ordered perfonalized golfball rushed to be delivered on friday for friday night birthday by paying thirty something dollars for shipping fee. on friday I DID NOT receive the golfballs. I called golfballs.com and they said it was shipped out standar...d. WHY?? So they refund me the rush shipping fee and just charged me the standard shipping. WHAT DA? People rush things for a reason!!!!! Read more Less
Golfballs.com is fantastic! I will shop with them from now on.
Great products & services.
Great experience! Ordered 2 dozen late last week and I already received them! I called and changed my order from 1 dozen Pro V1 to 2 dozen Pro V1 and customer service was very helpful and friendly. I would recommend!