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    Buydig.com

    User Reviews: Buydig.com

    Buydig.com
    4.2 out of 5stars 1977 Ratings (1804 Reviews)
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      Customer service is non-existent

      By Yahoo! Shopping User  Feb 9, 2015

      Avoid buydig.com and their associate, beachcamera.com. Website stated item in stock and will be delivered within 3-5 business days. Great...NOT. Item not received after 5 business days so I do some searching on their website which informs me that a t...racking number will be emailed to you when your item is shipped. Never received a tracking number. Emailed customer service, No response. Call customer service and "Josh" tells me the item was supposed to be drop shipped from the manufacturer and he'll call me back with the status because he can't reach them. Never get a response from "Josh". Call customer service again and told the same thing. Finally after almost two weeks get an email informing me the the manufacturer is out of stock and as soon as they have it available they will "rush to ship out" my item. Also get a call from customer service explaining the same thing. Still receive NO tracking information and this is crucial because an adult signature is required and the item is being shipped to a residence. Had I known when I ordered the item that an adult signature was required, not mentioned in the ordering process, I would have had this shipped to my work. Finally, 10 business days after I placed my order, I come home to find a note from Fedex Ground, not Fedex Home Delivery or the "rush" shipping they promised, that they missed me and would attempt delivery on the next business day, not Saturday like Fedex Home Delivery. I find the tracking number myself from the door tag so that I can figure out when Fedex is coming back so I can take off work and wait for this item when it's back out for delivery. The short version to this story is that buydig.com doesn't stock this item at all. The manufacturer was not out of stock at all. The manufacturer shipped this item early the next morning the day after I reached Buydig.com's customer service in the afternoon. Buydig.com lied to me about the back order, lied to me about "rush" shipping and NEVER gave me any tracking information. From my point of view, buydig.com never placed my order with the manufacturer until I contacted them 3 times!!! I would recommend that anyone considering buying from buydig.com think twice about their complete lack of customer service. The hassle you have with them will not be worth it! You will NEVER get satisfaction if they screw up. DO NOT BUY ANYTHING FROM BUYDIG.COM! Read more Less

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      best prices on internet

      By Yahoo! Shopping User  Dec 4, 2014

      boought a nikon d3200 4 lens kit. and some head phones that where on sale. the headphones got shipped but the nikon was placed on back order. i called the service dept and spoke to a lady, although kind, was not very helpful, told me to wait a week t...o see if nikon was going to ship this kit. waited week and went back to site to see the kit with a in stock quote and the price at $100 higher. i called back and this time spoke to the salesman that i took my order. he told me that the 55-200mm lens they did not have any and they where shipping a VR lens with the kit therefore the higher price.. i was oftered a refund but i said that when i ordered the kit it was listed as in stock. he told me to wait a few days and he would see what he could do. on the same day they called me back and told me they are shipping my order with the VR lens. it arrived in good condition 4 days later. so when i opeded the box the camera bag was not the bag that was listed with the kit. i called sales and they agreed and shipped me the right nikon bag. i cannot say enough good things about buydig. easy to work withand great service, great prices and they did what they said they would do. i would buy from this firm again and i can recommened buy dig to everybody. some people have complained about shipping but they are up front about shipping times and its free so what is the rush great job buydig Read more Less

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      Excellent store

      By Yahoo! Shopping User  Jun 5, 2014

      We bought our camera from this store. Wonderful deal

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      Same day shipping is non existant

      By Yahoo! Shopping User  Apr 23, 2014 | 0 out of 1 found this Buydig.com review helpful

      Purchased an item on 4/17/2014. Item was listed as being in Stock and shipped the same day. Order confirmation indicated 3 to 5 day shipping. It has been over 5 business days, and item still has not shipped. Customer service responds with estimated s...hipping dates that they do not meet. Spinning my wheels just trying to get what I paid for. Read more Less

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      Send the wrong item, wouldn't replace it

      By Yahoo! Shopping User  Mar 18, 2014 | 1 out of 2 found this Buydig.com review helpful

      Purchased a Casio watch $239. Problem #1: BuyDig sent a lower & cheaper model. I called them, they issued a RMA to return (at their expense) the wrong one they issued (which is fine). Problem #2: But he informed me they would NOT send me the correct ...model, instead they could only refund the amount and would have to reorder it. Said they were not setup to issue the correct one (what the hell???). Problem #3: So now I would have to wait a couple weeks to finally be fully reimbursed. Ok, I just received a notice via email that they are issuing a refund 1 1/2 weeks later and it may take some time to reflect upon my account. Problem #4: I checked their website out of curiosity and they raised the price $20. How convenient (for them)???? So instead of sending the correct watch as one would expect normally would occur, they likely decided to not provide a sound customer service possibly knowing a price hike was coming. What is wrong with sending the watch I paid for? I'm not expecting anything for free or any discount, just the reasonable expectation to send what I paid for. The best thing is that they accepted to return the wrong item, not hassle. Overall, not a good experience if they send you the wrong item and you need reasonable customer service with the expectation to receive what you paid for. Even your policy states you will issue a replacement. Low prices don't mean much if you have a problem with BuyDig. Read more Less

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      BEST ON THE INTERNET

      By Yahoo! Shopping User  Feb 15, 2014 | 1 out of 1 found this Buydig.com review helpful

      I read all the reviews for BuyDig.com on Yahoo and saw a number of complaints. I was in search of a professional-level Nikon camera with a number of Nikon's best lenses (total cost appr. $8,000). BuyDig.com's prices were lower than anywhere else I co...uld find...and believe me, I researched for months before making the purchase. I was reluctant to purchase from BuyDig.com because of the issues I saw on the Yahoo reviews. Then I checked Better Business Bureau. They are rated A+ from the BBB, the highest rating possible. That decided it. Everything went perfectly. And as indicated, I ordered a LOT of gear! I got exactly what I ordered with a number of free-bees, it was delivered promptly and when promised. I can't say enough about them. For those of you who have bad experiences, you certainly never filed a complaint through the BBB. If you DID have a bad experience, you should have gone through them. I'd highl recommend BuyDig.com for anyone looking at quality camera gear and accessories! Read more Less

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      Worst Experience Ever

      By Yahoo! Shopping User  Jan 6, 2014

      I purchased a lens during a cyber monday deal and paid for my purchase in FULL on 12/2/13. My package was supposed to be delivered by 12/13/13. I emailed customer service and was told the package has not shipped yet because it is on backorder but the...y said "guaranteed" to ship by 12/11/13. They provided a tracking number but it did not work (companies make tracking numbers before it even is ready for shipment). I called on 12/13/13 and was told the package still has not shipped yet, I told them i can wait until they receive orders. Later, I find that they cancelled my order and refunded my money without telling me. (If I knew this was going to happen, I would have bought the lens from other companies offering the same deal for cyber monday). I called the customer service and they lied to me saying i wanted to cancel the order. To make matters worse, they offered me an even higher price than I originally paid. I declined it and they would not offer the original price I got even when THEY cancelled my order. All the people I spoke with at this company sounded very shady and was telling me different information. After leaving a bad feedback about the company, they tried to bride me with $10 to revise my review. I reported the company to the BBB. Read more Less

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      Get with the program

      By Yahoo! Shopping User  Dec 28, 2013 | 1 out of 2 found this Buydig.com review helpful

      buydig is where its at for all the lowest pricing on everything i spend countless hours looking for a highend gaming laptop and buydig had it for $5oo less than every other #$%$ out there and it came in 2 days and i will only buy from them and never ...anyone else because they carry the newest tech products not even avaible to everyone months ahead of time so quit your wining for ordering someting at the last min on dec 16th to have it before dec 25 read the news its ups and fedexs fault not the common busines owner procraticnators all of you need to be taught and educated Read more Less

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      Bad customer service and bad shipping

      By Yahoo! Shopping User  Dec 26, 2013 | 2 out of 2 found this Buydig.com review helpful

      I placed my order on buydig on 12/16 and the fedex shipping was initially estimated to be delivered by 12/23 in time for Christmas. Then it was pushed back to 12/26, then 12/27 and now it shows 12/30. I know it is not really buydig's fault, but they ...use fedex smart post so they are partly to blame. Also the order page on buydig's site says 3-7 days. When I called customer service at buydig, the rep says that the free shipping I chose takes 5-9 days not 3-7, but I went back to check and it shows 3.7 days, so they tried to lie about it or he really didn't know which would be bad either way. At this rate, I think I will be lucky to get my order before the end of the year. This will be the first and last time I will buy anything from buydig. 2 weeks to wait for an order that should have made it in time for Christmas is ridiculous! Read more Less

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      Easy Shopping

      By Yahoo! Shopping User  Oct 17, 2013 | 1 out of 2 found this Buydig.com review helpful

      Maurice J handled the order like a pro. This is the 1st time I've dealt with BUYDIG.COM and it went nice & smooth. I don't think it will b my last. 5 star.

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