I bought a luxury firm mattress from Saatva (queen size). Good mattress. Very pleased with my purchase.
We ordered a Firm and Luxury Firm Mattress from Saatva. I just received them this morning. The order process was unbelievably easy. I spoke to Laura and asked a ton of questions. She was so nice, didn't rush me, answered all my questions. I changed m...y order numerous times on the thickness of the mattress and foundation. called back next day, changed it again. Steve was so helpful Absolutely no pressure. Mattress is gorgeous. Delivery was a breeze. Couldn't be happier. Read more Less
We are very pleased with our new Saatva Luxury Firm king size mattress and low profile box springs. This is a well built comfortable mattress. Great customer service and fast delivery. We have no complaints at all.
The delivery guys arrived empty-handed my mattress was not in the truck. I'm really disappointed, they should have verified the items are there before scheduling a delivery.
My Saatva mattress is amazing! This company and mattress is everything it claims to be and more. I had some lower and upper back issues with my former mattress but Saatva has cleared them all up! My luxury firm mattress provides great support with ju...st enough cushion to really make it comfortable. Brad went out of his way to ensure I had an excellent experience from beginning to end. I received prompt updates throughout the process and delivery went as smooth as could be. Their customer service is top of line, all my questions were answered and everyone was very courteous. The guys were clean, courteous and on time. I would recommend this bed to anyone who needs a top of the line mattress without the cost. Read more Less
My own fault for not returning this mattress. Kept hoping we'd adjust. We fell for all the hype; should have paid attention to the review that said it was uncomfortable. We're in our early 80's and don't expect to be buying any more mattresses, so th...ought we were buying best quality, etc. for the money. This mattress is a bit like sleeping on a board with some padding. I wake up continually with a backache and can't sleep through the night. f find myself wishing we had our old sagging one back. $1,200 is expensive punishment for procrastination, but have nobody to blame but myself. Read more Less
Shoulder...back...hip pain...if this currently describes how you feel when you wake up then you need to treat yourself to a Saatva! We ordered the Luxury Firm, which I was very concerned about because I thought I wanted something softer. I have never...been happier with another purchase! This bed saved my body! I would wake up with extreme shoulder, lower back and hip pain every day on my old mattress, but after one night on my Saatva I could immediately feel the difference. There is no more pain, I sleep extremely well, I don't find myself tossing and turning to try and get comfortable anymore! You have to try it to believe it and with their amazing customer service and 75 night guarantee you have nothing to lose and a lot of comfort to gain! I highly recommend this mattress and I hope you have a great night sleep....soon! Read more Less
The review title says it all for us. After bad experiences with the serious outgassing of 2 Simmons and 1 Stearns and Foster (Sealy) mattresses, we purchased a Saatva luxury firm. While there was no odor, which was great, the mattress was incredibly ...firm/stiff, even after three weeks and a free memory foam topper they sent us, because they know this is a problem. Eventually, we swapped this mattress for the softer one, because we dreaded going to bed at nighton the "luxury" firm. The softer one is extremely soft and wobbly, you sink way in and our hips hurt. We're physically fit people of normal weight who typically aren't all that sensitive to this kind of stuff, but these mattresses are NOT comfortable. I'm beginning think they sent the wrong mattress the first time, as it felt brutally stiff. I have no idea how they've received so many good reviews. It may be worth noting that the background of the company's CEO is primarily in marketing. Read more Less
I just wanted to say this company may take a bit to get your mattress to you, but I totally understand they make them as they are ordered. Which I think is smart business wise. I bought a queen and now a twin.
We got a glowing referral from a friend who loves a great bargain almost as much as they love the good things in life. On their advice, we checked out Saavta. We placed an order Sunday, got a call to confirm everything on Monday, and By Tuesday we ha...d scheduled our delivery... it could have been Thurs if our schedules allowed, so we pushed it to Friday.If we went into a store & bounced on a few mattresses this would have taken longer! Read more Less