My own fault for not returning this mattress. Kept hoping we'd adjust. We fell for all the hype; should have paid attention to the review that said it was uncomfortable. We're in our early 80's and don't expect to be buying any more mattresses, so th...ought we were buying best quality, etc. for the money. This mattress is a bit like sleeping on a board with some padding. I wake up continually with a backache and can't sleep through the night. f find myself wishing we had our old sagging one back. $1,200 is expensive punishment for procrastination, but have nobody to blame but myself. Read more Less
Shoulder...back...hip pain...if this currently describes how you feel when you wake up then you need to treat yourself to a Saatva! We ordered the Luxury Firm, which I was very concerned about because I thought I wanted something softer. I have never...been happier with another purchase! This bed saved my body! I would wake up with extreme shoulder, lower back and hip pain every day on my old mattress, but after one night on my Saatva I could immediately feel the difference. There is no more pain, I sleep extremely well, I don't find myself tossing and turning to try and get comfortable anymore! You have to try it to believe it and with their amazing customer service and 75 night guarantee you have nothing to lose and a lot of comfort to gain! I highly recommend this mattress and I hope you have a great night sleep....soon! Read more Less
The review title says it all for us. After bad experiences with the serious outgassing of 2 Simmons and 1 Stearns and Foster (Sealy) mattresses, we purchased a Saatva luxury firm. While there was no odor, which was great, the mattress was incredibly ...firm/stiff, even after three weeks and a free memory foam topper they sent us, because they know this is a problem. Eventually, we swapped this mattress for the softer one, because we dreaded going to bed at nighton the "luxury" firm. The softer one is extremely soft and wobbly, you sink way in and our hips hurt. We're physically fit people of normal weight who typically aren't all that sensitive to this kind of stuff, but these mattresses are NOT comfortable. I'm beginning think they sent the wrong mattress the first time, as it felt brutally stiff. I have no idea how they've received so many good reviews. It may be worth noting that the background of the company's CEO is primarily in marketing. Read more Less
I just wanted to say this company may take a bit to get your mattress to you, but I totally understand they make them as they are ordered. Which I think is smart business wise. I bought a queen and now a twin.
We got a glowing referral from a friend who loves a great bargain almost as much as they love the good things in life. On their advice, we checked out Saavta. We placed an order Sunday, got a call to confirm everything on Monday, and By Tuesday we ha...d scheduled our delivery... it could have been Thurs if our schedules allowed, so we pushed it to Friday.If we went into a store & bounced on a few mattresses this would have taken longer! Read more Less
So far very happy. Ordering was easy, delivered within 5 days. Delivery personnel friendly, respectful. Mattress is awesome! My back was not hurting this morning like it usually is. I am waiting to hear back about a refund for the frame I decided I d...idn't need, but I am not worried abouti t. Read more Less
We shopped for weeks as we desperatly needed a quality mattress. Then we found Saatva and are extremely satisfied with customer service plus prompt delivery. We love sleeping in our new bed which is everything we dreamed of. The price of this top rat...ed mattress is worth it and it does not compare to any of the competitors out there. I just wish all shopping experiences could be like this. The staff is so frierndly and knowledgable which is very important to anyone looking for a top rated matteress. Thank you so much Saatva !!! Read more Less
I just ordered my new mattress and box spring. I cannot wait to receive it!
We found Saatva from a review my sister read online. After looking into it and reading customer reviews we were sold and the 75 day return policy sounds great. We purchased the Luxury Firm queen size mattress online. Two days later we received a call...thanking us for the purchase. Nine days later our mattress was delivered. We had been sleeping on a pillow top and waking up with back pain, and I also had pain in my hips when laying on my side. We slept on our new Saatva mattress last night- I had no hip pain and my husband and I both woke up with no back pain. We want to give it a few weeks to really see how it does but we are hopeful that we have found a great mattress! Read more Less