I was very pleased with the Irgun rifle and other products I ordered from airgun depot. The delivery did take some time, however when I called to ask why it was taking so long the customer service rep was very helpful and answered all my questions. O...verall great service, will order from them in the future Read more Less
Buyer Beware. In the excitement of ordering my new rifle ($450.00), I forgot to apply the 10% discount. Gave them a call and they said they would take care of it. Never happened ! My experience is they do not answer emails. The new rifle was OK, but ...the buying experience was not good. I would not buy from Airgun Depot again. Read more Less
My first time shopping at Airgun Depot was a great experience. Easy Web site to navigate, prices are excellent, service was great, and I received it in less than a week. I got my merchandise in excellent condition, and customer service got back to me...immediately. Overall, I would recommend this company to everyone. This is based upon my first experience. My second experience is completely different. I will have to get back to you about this one. Read more Less
airgun depot did there job good,but the scope i bought was not packaged good from the manufacturer in there box. i had to send scope back for another one. the next scope came in the same way. the turrents on the scope was rubbed on from the inside of...the box it came in. scope not sucured within the box. Read more Less
poor packing, customer service needs much improvent, price is good
First rifle arrived cracked from the dry air here in CO, getting a replacement took a little long, would like to have had it quicker. The returns dept was hard to talk to in person, had to submit return on website, then have to wait another day for a...shipping label to be sent. I much prefer automation in this field, if I open the package and the product is damaged I would like to have the ability to print a shipping label and take it back to UPS to have it shipped as to get either my money or replacement as soon as possible. Rather then wait a day or two (or three if its near a weekend) to ship the item back. Replacement rifle - Ruger Impact - arrived and is in great shape. Shot about a hundred or so pellets yesterday, decent grouping, shoots great. Included scope not so great. Great prices and selection at AGD, best on the web. Read more Less
good products, great informative website, no problems, happy customer
I ordered the Hasan Edge Vortex .22 call pellet rifle. I had to call and get a status update as to why I hadn't received my out-of-stock rifle yet. When I called I was informed that there was a rifle in stock in Ohio and the order would be placed. My...issue is if I would have never called would I gave been notified of the rifle's availability? Once ordered I had the rifle within three days package nicely and with no damage. The customer service ( Mark) was very helpful in helping me obtain my rifle, he us very customer friendly and because of this I will continue to do my business with Airgun Depot. Thanks again Airgun Depot. Read more Less
I ordered and it arrived in a few days. Item was exactly what I was looking for. Great store to work with.
My second purchase from Airgun Depot,and their delivery service is outstanding.