Love this place. I just wish they would get their website set up for online accounts.
Purchased Vrbac CET CHEWS. They have the lowest price I could find online. Better than Amazon. Better than eBay. I like CPP!
Overall awful experience, slow shipping, slow delivery, rude customer service.
Would like to see a more up to date ordering system Via Web site. Advertised open on Saturday mornings, but was closed when I called. Had to order twice because customer service called me back for my card #, (on a Saturday.) and I couldn't get to it....They cancelled the order because of this problem. They said we couldn't call back because they were closed. Read more Less
This is the only site I would greatly recommend, anyone to buy you get the same products for less. I am happy to continue to buy from you guys! thank you! emmy :-)
It took far longer to get my order than expected and I was unable to track my package, since email contact was scant. I went back to the website to order a refill of the medication and the website was down- I could not sign in, nor was the page navig...able- it prompted me for the Rx number, but wouldn't allow any input from the keyboard or tablet. I decided to call in my request and sat on death hold for 30 minutes before giving up altogether and looking for another merchant from which to get my dog's medication. The cost of the drug is around $400/month, so perhaps better customer service and communication would be in order, as would a properly functioning website. Of mention- even though my order qualified for free shipping, I paid a little extra for "expedited" shipping and since I had no way to track it, I have no idea if it was, indeed, expedited. To the credit of this merchant- my emails were returned promptly, but the jacked-up website and 30 minute hold times are unacceptable to me. My dog has cancer and this medicine is live-saving to her. Read more Less
Excellent price and did receive medication. Just wish tracking had showed up so I knew when it would arrive.
thanks, great service!