I ordered three prescription products and provided my vet contact information. After receiving the products (later than expected), I phoned my vet to follow up on what to look for should my dog have a reaction to the new medication. To my horror, I w...as informed that my vet had NOT authorized California Pet a Pharmacy (CPP) to dispense this product. 2 of the 3 prescription-only items were approved, but one was NOT. I might very well have used the product on my dog after receiving it, believing it must have been approved—luckily, I made that extra call, and my vet instructed me NOT to use the product. When I contacted CPP, they told me they had "verbal authorization" from the vet tech. They provided her name and the date/time of the call, but have NO PROOF of the authorization my vet's office denies providing. Authorization was given for the other 2 products, only! This could have become a dangerous situation. I expected CPP to apologize for their negligent act; instead, they continue to insist there was vet authorization, even though my vet denies that. Read more Less
I buy meds for my dog online all the time and CA Pet Pharmacy is the quickest. We live on the east coast and I ordered on Thurs. and the pkg. was in my mailbox on Monday w/o extra costs.
Very pleasant and easy process to order meds for our 2 Yorkies.
I've been using your site for a few years now . Love the easy-to-use website and the excellent customer service
I've been very happy with the purchases I've made at PetPharmacy.com. They have the best prices and great customer service.
My experience has been good so far.
Cal. pets was great. The Mail service this time was not good. I will use cal. pets again.
I had to pay $25 more than their invoice request to ship vaccines to me. Once I okayed the extra shipping cost, one of my products was out of stock and I had to wait longer for the items to come in. Very frustrating.