I bought a high end watch (Cartier) for my wife's b-day, and was a little nervous about buying it online. I checked several websites, and watchmaxx offered the best credible deal. I placed the order with ground shipments since I had over 10 days befo...re the day and the watch was reported available. The edge Watchmaxx gains in pricing is easily lost in communication, since they do not communicate much to the customer. After several days of not seeing the item ship, I called customer service and they assured me it would ship 2 days later, and upgraded me to 2 day shipping. After no shipment as promised I called again, and I was assured it would ship the following day, upgraded to overnight shipment. The following day it did not ship and called again, apparently there was some miscommunication on their part. It did ship the next day and arrived the day of her b-day, too close for comfort. The price is good, quality of goods was outstanding, but the shipping was not. I would assume it is because they do not have all items in stock and they have to order them themselves, even though they show as available on the website. Read more Less
The item was not in stock and as it turned out, had an uncertain delivery date. Yet to find this out, I had to place the order online and wait for a phone call from a customer service rep. I could have saved a lot of effort if the website kept up w...ith the availability of advertised products. Read more Less
Ordered Omega Seamaster 007 with ease of purchasing.. The best deal is the prompt shipping and good packaging. I will definitely buy from this watch merchant again.
Customer service and ease of purchase was a bit difficult at the start. Many of my e-mails were ignored, so I had to keep e-mailing them to get a response. Mind you, when I get a response they were helpful. The delivery and shipping was quick and ...efficient. I had my watch within a few days, despite living in Australia. The watch and its box were in immaculate condition. As far as price goes, WatchMaxx was the best I could find. Even with the $500 tax I had to pay upon arrival in Australia, I still felt like I got a great deal overall. Far cheaper than I could find anywhere here. Definitely recommend WatchMaxx to anyone else looking for a well-priced luxury timepiece. I will certainly do business with them again in the near future. Read more Less
Excellent, authentic watch for about 2/3 the price. The only (minor) complaint that I have about the buying experience is that WatchMaxx could stand to be a bit more communicative. Other an initial email that my order had been received, I got nothi...ng further from them until the watch arrived. This may not be a problem for common, in-stock items, but with a special order or a watch not normally in stock, it can be a bit frustrating. Most online merchants these days will send an email with an estimated shipping date, another that your order has shipped, etc. Expect none of that from Watchmaxx. The watch itself was in perfect, new condition, in original packaging, certification of serial number, etc. I would highly recommend purchase from Watchmaxx. Read more Less
A satisfactory performance.
I was disappointed that the watch claimed to be in stock, but was in fact not. It came a couple days after I hoped for.
Good service and I love the watch!
excellent seller! although they sent me a wrong manual of operation. overall, im very pleased with what i bought. i hope that they send me a new manual for my watch.