BEEN ALMOST A MONTH STILL NEVER GOT MY ORDER. NO RESPONSES TO EMAILS OR PHONE CALLS! STAY AWAY!!!!
I was a little dissapointed because my purchase went through and I recieved a confirmation email, but it couldn't be honored because their system was overwhelmed. I did recieve a response within 2 days of emailing and the price was a little less expe...nsive vs competitors. Bur I ended up purchasing my product from a vendor I previous have been to. All in all not near the worst place to attempt to purchase at, but neither the best. Read more Less
I placed my order on Aug 2 and it is now Aug 14th and have still not received it. I waited 11 days before contacting them. Have sent 2 emails thus far and have gotten no reply. Was supposed to be here in 3-5 days. My grandson loved the site and the p...rices are excellent.......however, not sure if i will use them again due to shipping problems. Read more Less
Next to no information on where or if my package is on its way, very disappointed with the customer service.
GREAT SERVICE #$%$***********
Fast Shipping. Cards in great conditions, decent pulls. Would recommend. Thanks a bunch!
Excellent prices, and a very wide arrangement of products, but unfortunately hampered by the slow service. I placed my order on the 7th of January, and as I am writing this review, it is January 23rd and have yet to receive any tracking information. ...I contacted customer service after 9 business days (that's what they recommend is 9 days, and I totally understand), however, I haven't even received a reply.The website is a bit difficult to navigate, especially on mobile, but once I got the hang of it, I knew where to go.I may consider buying from them again, but only because of price and products. Read more Less
I've been shopping w/you 4 a long time. As a matter of fact I started w/you since my 1st grandson got into Pokemon @ about age 5. He's 21 now. Always had what I needed. And this like my 10th kid I've shopped for. I was 50, now 61,$ babysit other...people's kids. I'm disabled & need thye money. We are down to my last gradson. Also, my oldest went frm Pokemon to Yu-Gi-Oh to Vanguard. He & his girl play tournaments all over, & win. Glad you're still around,Happy Holidays,chrissypoo57@cox .netAKA:chrissypoo57@cox. netFormally Grammytabs Read more Less
very slow to ship.
All I can say is that I ordered some card sleeves, and they arrived in perfect condition. It took longer than I expected, but that could also be the carrier. I'll definitely use you guys next time I need cards or sleeves! Thank you