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    Jomashop

    User Reviews: Jomashop

    Jomashop
    4.5 out of 5stars 26315 Ratings (14683 Reviews)
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      WATCH FROM JOMASHOP MADE ME FEEL LIKE A YOUNG PRINCESS!

      By Yahoo! Shopping User  Sep 13, 2016

      At my age, I never expected to feel like a kid again but that is exactly how I felt about my Jomashop watch. I had tears of joy in my kitchen when I opened the package, while staring down at the most beautiful, new watch ever made! Jomashop warned me...in advance, shipping might take 2 months. It did. I was patient, Jomashop never let me down. Worth every moment I waited for it. So lovely. In a World where it's hard to trust anyone, TRUST Jomashop. Thanks for making MY dream come true! Read more Less

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      Fantastic!

      By Yahoo! Shopping User  Jul 28, 2016 | 0 out of 1 found this Jomashop review helpful

      I can be reluctant when making a large purchase on-line. This was exactly what I did when ordering a Movado Masino watch from Jomashop for over $600. I cannot praise Jomashop enough. They were very responsive when using their chat option and very hel...pful in ensuring me they were a quality business. They not only had the lowest price for this watch they had it in stock and shipped it out the next day. I was hesitant while awaiting for the watch to be delivered as I have seen negative reviews. Once I received it I was very delighted as it was an authentic and a very impressive Movado Masino watch as I had expected.Lastly I browsed their website about a week afterwards and noticed the same watch I purchased was on sale and was discounted even further. I chatted with a rep and they explained that I can use their Norton Price Guarantee service and get reimbursed the difference.Wow. Not only did they provide great service and a great watch they will provide the lowest price! Guaranteed!! Will purchase again from Jomashop! Read more Less

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      WORST CUSTOMER SERVICE

      By Yahoo! Shopping User  Jun 29, 2016 | 1 out of 1 found this Jomashop review helpful

      Ordered a breitling navitimer online, received a confirmation email and all. Once I didn't receive the watch I called and was told I ordered it seconds after another customer and they are sold out. Nobody thought to call or email me to tell me this. ...I spoke w a manager who magically found another watch and mailed it. Was put on hole countless times during this process. Fast forward 40 days later my watch that cost nearly $5000 stops working. I call jomashop two days in a row they put me on hole probably ten times for a total of an hour. Both days they said they would have a tech call me by the end of the day. Never happened. I called today get put on hold for a long period of time before speaking with a tech who lied and said he tried to call me back the day prior. I didn't want to speak w a tech as I didn't have the watch I simply wanted to return it. He continued to be rude and couldn't believe I didn't have the watch on me. Sorry I don't want to carry some #$%$ broken watch around with me. If you called me back like you said you I would have had it on me. I then had him transfer me to a robot of a manager. I told him what happened with the tech and instead of apologizing he simply told me "well that's because he is not it customer service". I don't care who it you should be respectful to the customer. The manager continued to waste my time and ended by saying that I would need to pay to ship my $5000 40 day old Breitling back to them so they can look at it and they would have it for 5 weeks! I lost it!. Everyone do yourselves a favor pay extra and use a company that values the customer. JOMASHOP IS A JOKE!!!!!!!!!!!!!!!!!! Read more Less

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      They don't tell you items are back ordered

      By Yahoo! Shopping User  Jun 28, 2016 | 2 out of 2 found this Jomashop review helpful

      Ordered Citizen Blue Angels Skyhawk A-T Eco Drive Stainless Steel JY0040-59L on June 24th. Still didn't get the shipping email as of 28th, so I called. Was told by CS rep it's back ordered. 1-2 weeks. I canceled the order. 08:39YehanIt's been 5 day's...since I ordered, I still have not received a shipping email. What's the delay?08:43LeoWelcome to Jomashop's live chat. My name is Leo and I will be assisting you with your inquiries today. I will be with you momentarily. Thank you for your patience.08:43LeoHi Yehan, how can I help you today?08:44Yehan08:39Yeha nIt's been 5 day's since I ordered, I still have not received a shipping email. What's the delay?08:46YehanM13584860 8:46Leothank you M135848608:46Leothat item is on back order08:46Leo06-27-16 12:00:36: Emailed BO Customer CZJY0040-59L will ship in 1 to 2 Weeks08:46YehanNo cancel the order then. I can get them faster08:47Leothe order is canceled08:47YehanYou need to tell your customers this rather than making them wait08:47Leowe emailed you yesterday did you see08:47YehanI need a confirmation email08:47Leowe will email you one today08:48YehanNope no email from you yesterday]08:48LeoIm sorry Yehan our system emailed you08:48Leoat 12 o clock about the back order08:48YehanI'm leaving a negative review08:50Leofor yahoo mail ? Read more Less

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      Not 100% Authentic Don't shop here

      By Yahoo! Shopping User  May 24, 2016

      Buyers Beware! After research and saving my money, I bought what I thought was a Cartier Tank watch. Turns out it is not 100% authentic Cartier parts. I filed a fraudulent case against them through my bank and intend to keep my complaint going up th...e ladder. The FBI has jurisdiction over counterfeit goods. Read more Less

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      JOMASHOP CONTINUES TO IGNORE MY CALLS!!!

      By Yahoo! Shopping User  May 6, 2016 | 1 out of 1 found this Jomashop review helpful

      I called Jomashop again - same day - 5/6/2016 as directed by the rude cutomer rep "Izhak" an hour after he told me to, as his manager "Roee" stated that I should call back in 1 hr. Therefore, I called at 10:15 AM Central time and dialed both the foll...owing numbers then dialed the extension: 2875. The phone kept ringing until it hung up on itself. Is this how the manager is as well? Is it fair to say that the customer Reps and manager/s reflect the professionalism of their company? According to my horrible experiences... YES!!! EVERYONE - BEWARE!!!!!!!!!!!I will keep calling and documenting until JOMASHOP actually cares to resolve and contact me!Pa Read more Less

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      STAY CLEAR - POOR QUALITY AND EVER WORSE BUSINESS PRACTICES!!!

      By Yahoo! Shopping User  Apr 15, 2016 | 1 out of 1 found this Jomashop review helpful

      Stay clear, the automatic chronograph I purchased was not working properly from the moment I opened the box. The second hand for the stop watch feature did not go past the 24 second mark. After getting trough to them I was encouraged to wear it for o...ver 8 hours so that the winding feature could store enough energy to let the second hand pass the 24 second mark. This is how they void your return policy, once worn there is no return so do not fall into this trap. Spent $78 sending it back and was told that their "Lab Technicians" found nothing wrong with the watch but would monitor it for a few days. The watch was returned and the second hand still does not go past the 24 second mark in stop watch mode...... Read more Less

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      You Get What You Pay For !!!

      By Yahoo! Shopping User  Feb 9, 2016 | 1 out of 1 found this Jomashop review helpful

      I purchased two Michael Kors Bracelets for my daughters and within two weeks one of their bracelets broke and of course, there is no warranty on bracelets! I should have spent the extra money to purchase at Macy's. At least they have a return policy ...and I could have replaced her broken bracelet. Be prepared if you purchase something from here and it breaks, you will be screwed. Read more Less

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