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    The Warming Store

    User Reviews: The Warming Store

    The Warming Store
    3.6 out of 5stars 151 Ratings (97 Reviews)
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      Excellent

      By a The Warming Store customer via post-transaction survey  Mar 11, 2015

      Very happy with the heated vest that I purchased. It exceeds my expectations, and I would certainly recommend it to anyone thinking about getting one. Customer service was able to answer all of my questions prior to purchase, and made the process ve...ry simple. I highly recommend the warming store. Read more Less

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      Good

      By a The Warming Store customer via post-transaction survey  Mar 8, 2015

      They did not inform me that the gloves I ordered were out of stock until 5 days after I placed my order. That is unacceptable to me and I missed opportunities to buy them elsewhere. Out-of-stock items should be listed as such, and be unavailable to ...add to the cart. They also did not respond to an email I sent regarding shipping. Trying to support smaller businesses, but experiences like this keep me going back to Amazon. Read more Less

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      Excellent

      By a The Warming Store customer via post-transaction survey  Mar 4, 2015

      Excellent customer service, even when it comes to refunds.

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      Good

      By a The Warming Store customer via post-transaction survey  Mar 1, 2015

      Easy to shop, but difficult to communicate with anyone after the order has been made.

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      Very Good

      By a The Warming Store customer via post-transaction survey  Feb 24, 2015

      I had to cancel the order even though I paid extra for fast delivery, because it was not going to arrive in time for my trip. No communication from the store to tell me when it would be here or even when they would ship.

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      Excellent

      By a The Warming Store customer via post-transaction survey  Feb 24, 2015

      Iwill DEFINITELY use this store again. Extremely please with the heat packs I ordered as well as their excellent delivery time!

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      Excellent

      By a The Warming Store customer via post-transaction survey  Feb 17, 2015

      Just awesome!

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      Excellent

      By a The Warming Store customer via post-transaction survey  Feb 10, 2015

      quick and reliable service. Shipment arrived very quickly, packaging good. All is well.

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      Poor

      By a The Warming Store customer via post-transaction survey  Feb 9, 2015

      I have had a horrible experience with this purchase and cannot even get customer service to return a phone call or follow through with email exchange. The heated throw I received did not work correctly and I was afraid of getting electrocuted along w...ith the very poor quality of the product as a whole. I just want my hard earned money returned and a return shipping label. I have held off on writing a review, hoping for a positive solution to this, which I have not gotten. I hope I am saving someone from the terrible kind of experience I have had and still am dealing with. Read more Less

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      Worst ever customer service

      By Yahoo! Shopping User  Feb 5, 2015

      Instructions for heated gloves say batteries initially need to charge for 8 hrs. Mine charged in 7 minutes? Don't think it was a new battery! Also fabric started flaking off palms after 1-1/2 hrs of use. These weren't cheap gloves - $179. My main pro...blem is you can't reach anyone at store by phone; always get a recording and they won't call back. Also they don't answer e-mails if you have a problem. But happy to take your money up front! Read more Less

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