Excellent product and the customer service was great. The size I ordered was just 1 size too small but John had no problem replacing it and the shipping was very fast. I would do business here again without a doubt.
The overall fit of the hat is good; however, I feel the lack of clearance between the hat band and my head impedes air flow. Therefore, the principle of the hat does not work as efficiently as it should. If there was a 1/4 inch space between the ha...t band and the hat with some positive stand-off, there would be greater air flow. As is, I can't tell that the hat really works unless the hat is removed from my head and allowed to re-cool a few minutes and then replaced. Jerry Read more Less
I had a problem with the size hat I ordered. I called and the problem was resolved to my satisfaction immediately. Can't ask for better customer service than that!
I make 100+ online purchases per year. This is my favorite merchant of 2011! Excellent products, exceptional customer service!
Great product, fast shipping, product really works!
All shopping on the internet should be so easy and efficient.
I discovered this amazing hat at a Manatee Boat Tour shop in Florida and decided I really wanted one. I got the contact information for the website and found the size and color I wanted. Shipment was fast and free. I couldn't be more pleased.
This was the easiest purchase I have ever made and have recommended them to many other people. Wish all sites were this easy and helpful.
Excellent customer service! Staff really seem concerned that your order reaches you in a timely manner and that you are happy with your purchase....I'd recommend Waterboony.com to everyone I know!
The service I received from Waterboony.com was the best ever. John went out of his way to make sure that I received my shipment super fast (overnight). He followed up with me as he promised that he would. We weren't exactly sure what size WaterBoon...y I would need. However, John said that the size shipped proved to be too small, he would ship me the next largest size at no cost. He proved to be as good as his word. Thanks WaterBoony, you made our experience at Bonnaroo even better by getting us our hats shipped on such short notice. Read more Less