Order the I Phone 5s screen. did not work. filed up the form online for returning the order. I have received and email with a ticket number and someone will call me. this was 9 days ago. I decided to call myself but as you are trying to reach to retu...rns department, message on the phone says that they want you to send them an email. there is no one to answer your phone. Read more Less
Disappointed with lack of customer support and unreasonable warranty for big companies like us that purchased at volume.
A 5 rating all the ways says it all.
When I purchased the "Samsung" battery the invoice showed a battery with Samsung printed on the Label. The battery I received was without the Samsung logo. Initially I was upset, but since Samsung products are questionable anyway, I installed the bat...tery and it is working fine. Maybe I should be glad it is not a Samsung. Read more Less
The first battery I ordered and installed did not seem to work. It only lasted for 15 hours or so. Their customer service was very good and they gave me the option of ordering a new one and when it came to return the first one for evaluation. The ...second one didn't work at all until I realized I did not get it seated correctly. When I reseated it it worked very well. Still has it's charge after three days. So, I installed the first battery in my wife's Iphone and made sure it seated correctly and now it works great also. So I am not returning either one because the error was me not the equipment. Read more Less
Awful awful customer service!! Stay away. You can get the same price or cheaper elsewhere and have a better experience.
I was very pleased with this merchant. Customer service was excellent. My packagearrived two days after I placed my order. I will do business with this company in the future.
Product came as described and worked.
Great service, with a great price. Really helped me out of a jam!
The tools did exactly what they were bought for. I thought the shipping charges were excessive though. Overall a favorable transaction.