Disappointed with lack of customer support and unreasonable warranty for big companies like us that purchased at volume.
A 5 rating all the ways says it all.
When I purchased the "Samsung" battery the invoice showed a battery with Samsung printed on the Label. The battery I received was without the Samsung logo. Initially I was upset, but since Samsung products are questionable anyway, I installed the bat...tery and it is working fine. Maybe I should be glad it is not a Samsung. Read more Less
The first battery I ordered and installed did not seem to work. It only lasted for 15 hours or so. Their customer service was very good and they gave me the option of ordering a new one and when it came to return the first one for evaluation. The ...second one didn't work at all until I realized I did not get it seated correctly. When I reseated it it worked very well. Still has it's charge after three days. So, I installed the first battery in my wife's Iphone and made sure it seated correctly and now it works great also. So I am not returning either one because the error was me not the equipment. Read more Less
Awful awful customer service!! Stay away. You can get the same price or cheaper elsewhere and have a better experience.
I was very pleased with this merchant. Customer service was excellent. My packagearrived two days after I placed my order. I will do business with this company in the future.
Product came as described and worked.
Great service, with a great price. Really helped me out of a jam!
The tools did exactly what they were bought for. I thought the shipping charges were excessive though. Overall a favorable transaction.
Would never buy from them again. The part came as ordered, but needed to return it and couldn't get a live person on the phone. Only email or chat and no one available. Had to wait days, finally called wrong dept and got a real person. Got refund, b...ut took out $18.00 for a restocking fee???? What? Never will I do this again!!!! What a hassle and rip-off!!! Read more Less