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    RepairsUniverse.com

    User Reviews: RepairsUniverse.com

    4.2 out of 5stars 997 Ratings (578 Reviews)
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      Fair

      By a RepairsUniverse.com customer via post-transaction survey  Aug 27, 2015

      Awful awful customer service!! Stay away. You can get the same price or cheaper elsewhere and have a better experience.

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      Excellent

      By a RepairsUniverse.com customer via post-transaction survey  Aug 12, 2015

      I was very pleased with this merchant. Customer service was excellent. My packagearrived two days after I placed my order. I will do business with this company in the future.

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      Excellent

      By a RepairsUniverse.com customer via post-transaction survey  Aug 10, 2015

      Product came as described and worked.

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      Excellent

      By a RepairsUniverse.com customer via post-transaction survey  Aug 10, 2015

      Great service, with a great price. Really helped me out of a jam!

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      Excellent

      By a RepairsUniverse.com customer via post-transaction survey  Aug 8, 2015

      The tools did exactly what they were bought for. I thought the shipping charges were excessive though. Overall a favorable transaction.

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      Good

      By a RepairsUniverse.com customer via post-transaction survey  Jul 29, 2015

      Would never buy from them again. The part came as ordered, but needed to return it and couldn't get a live person on the phone. Only email or chat and no one available. Had to wait days, finally called wrong dept and got a real person. Got refund, b...ut took out $18.00 for a restocking fee???? What? Never will I do this again!!!! What a hassle and rip-off!!! Read more Less

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      Don't get anything repair from here is a gamble.

      By Yahoo! Shopping User  Jul 24, 2015

      You can buy parts from here, but don't let them repair your device. This is because if something goes wrong with the repair, they won't refund you even for the part that they used.In my case I send over my phone because I drop my phone and screen bro...ke. So, then they return the phone back to me and there was two issues: 1-the screen was not properly glue down. 2-there was a dead zone in the screen. So this tells me that they did not check my device properly before it left. So I decided to just return the screen and get a refund. Once I return the device, they told me they check the screen and it works and so they can not refund me any money.Then they want me to pay the shipping cost to return the screen back to me. So clearly there is something going on with the phone.Now I just lost $70 for them not to fix my phone and I have to keep another $70 screen even though it did not fix my issue on the phone. So am down $140 right now.In conclusion, this company only want to take your money, but if they screw up they will not refund you at all. Read more Less

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      Fair

      By a RepairsUniverse.com customer via post-transaction survey  Jul 22, 2015

      Repairing is a pain, they aren't very responsive. Disappointed in receiving a defective screen and not getting much help in returning the screen. Will not purchase from them again.

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      Excellent

      By a RepairsUniverse.com customer via post-transaction survey  Jul 3, 2015

      Great job! The training videos saved the day too!

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