Great experience and got overnight shipping. Can't ask for anything better!
While I was satisfied with the watch I purchased, I was less than satisfied with the communications aspect of the merchant's customer service department. Specifically, the lack of communication as to the receipt of an email from the customer, the lac...k of communication/ notification as to the shipping of the watch, and not providing a tracking number to monitor the status and anticipated delivery of the watch. That said, the merchant's pricing was competitive, and their selection excellent. Read more Less
Everything arrived as expected with the exception of the owners manual. Not a big deal as I went online and downloaded the PDF from the manufacturer's site. More importantly, the watch was brand new with serial number and box. I have been wearing ...it for three weeks and it runs great. Watch arrived by Fedex 26 hours after I ordered it. Will definitely buy from AW again. Well done! Read more Less
Without question, AuthenticWatches is the best source for quality timepieces. Their service, selection and prices are unbeatable. I am a 6 time repeat customer.
Authentic watches contacted me to confirm bracelet size and contact details, as delivery was to the UK. I was advised that UK value Added Tax would also be due. I should have realized this but had not taken this into consideration when purchasing. Th...e watch still represented reasonably value when compared to the recommended price in the UK. Although the recent 10% fall in Sterling against the Dollar, has bit into the real savings. Read more Less
This was my first purchase through Authenticwatches.com. I just stumbled upon them while looking at watches online for my wife. I knew the watch my wife wanted and luckily they had it. I went to the mall to see the watch in person and to confirm pric...ing. I then went home and bought the watch from Authenticwatches.com and saved about $600!! No sales tax AND free shipping! The watch was delivered from the West coast to the East coast in under 24 hours as promised with tracking from FedEx all the way. All original documents and manuals were included along with other Authenticity documents and warranty card as well. Very professional. I could not have been more please and my wife was beyond happy when I gave the watch to her. I gave my wife a 20 watch holder box for Christmas last year. It is about half full. I am sure I (and she) will be back to Authenticwatches.com to help fill the watch box up. Read more Less
Great service, and great prices. The box was slightly damaged - but that can be expected. The inside items are great. Well received. Thank you for providing a great service.
Very satisfied from start to finish. Watch was exactly as described and was shipped right away and they went the extra mile in terms of service with a orientation package that included the latest warranty information as well as useful information abo...ut the watch. Excellent service and I look forward to hopefully purchasing another watch in the future. Read more Less
A flawless experience.
Will definitely shop here again!