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    Superior Water Systems Co Inc

    User Reviews: Superior Water Systems Co Inc

    4.6 out of 5stars 672 Ratings (350 Reviews)
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      Excellent

      By a Superior Water Systems Co Inc customer via post-transaction survey  Dec 30, 2014

      I've ordered hot water tanks and faucets from Superwater probably a dozen times over the past few years, and EVERY. SINGLE. TIME, the order is correct, shipped quickly, and very well packed.Sometimes, if there is a question about my order, I'd get a ...call from the company to clarify. At first, I found it weird to get the call, but I realized that it was part of the reason that every order I placed was 100% Perfect.I'll continue to order from these guys for years to come. Read more Less

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      Very Good

      By a Superior Water Systems Co Inc customer via post-transaction survey  Mar 24, 2014

      Good service & great price

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      Excellent

      By a Superior Water Systems Co Inc customer via post-transaction survey  Apr 24, 2013

      I found exactly the water tank replacement I wanted in just a minute on this site. I called the toll free customer service number to verify that this tank could replace my existing one: the agent picked up on the first ring, checked for me, assured ...me it would work, (just the model number had changed over the years), and answered all my questions. It arrived in 2 business days (free delivery) and is installed. It was almost too easy. The price was lower than the local retail store (which did not have it in stock and would have to order it anyway) I give this site my highest rating and will definitely use this merchant again and recommend it to friends Read more Less

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      Excellent

      By a Superior Water Systems Co Inc customer via post-transaction survey  Apr 3, 2013

      Superwater was very helpful, friendly and efficient. Would recommend them to anyone

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      Very Good

      By a Superior Water Systems Co Inc customer via post-transaction survey  Apr 1, 2013

      Friendly and quick email responses, but slightly unclear description of product, and emails without capitalization.

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      Very Good

      By a Superior Water Systems Co Inc customer via post-transaction survey  Jan 2, 2013 | 0 out of 1 found this Superior Water Systems Co Inc review helpful

      Item came as expected. Price reasonable. Good service.

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      Every 4-5 years resin breaks into water line.

      By Yahoo! Shopping User  Oct 19, 2012

      The little brown resin balls that filter the water when it regenerates at night breaks through and clogs up the water lines throughout the house. Every 4-5 years this happens and it's a pain to clean out every line to the washer,faucets,toilet,sho
      wer...s,tub and icemaker line. Going to which to a different brand. Read more Less

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      Poor

      By a Superior Water Systems Co Inc customer via post-transaction survey  Jul 3, 2012

      I ordered a whole house water filter system and an extra filter. When I received my order I was surprised to find out that I had not received all of my material. I contacted the seller by phone and he told me that I ordered the wrong size filter and ...he made a "judgement" call on what I wanted. It would have been easier just to contact me via email and confirm. He requested that I send him an email regarding our conversation because he had overcharged me by at least 30 dollars. I sent him the email and have not received any correspondence as of this review. I am very upset with this purchase. When I ordered the whole house filter their web site listed all of the parts that came with it. I did not receive the extra filter or the hanging bracket. As far as I am concerened I will not purchase from this seller again unless this issue has been reconciled. Read more Less

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      Excellent

      By a Superior Water Systems Co Inc customer via post-transaction survey  Jun 17, 2012

      They are simply the best!

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      Excellent

      By a Superior Water Systems Co Inc customer via post-transaction survey  Jun 14, 2012

      SuperWater was accommodating in every way possible. They immediately took care of my needs, filled the back orders in a timely fashion and my project went off without a hitch. I will definitely be calling them again!Jeff ConnollyVice PresidentMonarch...Plumbing & Heating Co.Linden, NJ Read more Less

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