Product was delivered in a timely manner. Nice product and excellent price
Could not check availability of item when ordering. Day 2 email said it was back ordered. Day 3 I was told it be another 5-7 days before shipment. It's now been 17 days and still my order hasn't shipped. Order in February and arrive when? Time to... cancel my order and any future business with Herrington. Read more Less
Got charged for item purchased same day of order.
Merchandise was not available due to being out of stock.
Charges should have been stopped until merchandise
was available again.
The "Think on your feet" work adjustable work table is an excellent well made product and the first one worked so well that I ordered a 2nd one. The black color must be popular as both times the item was out of stock and the first one did take appro...ximately 3 weeks to arrive. I did have to send an inquiry email regarding delivery times as apparently on this item Herrington's does not send out a status email. However both times customer service was very prompt answering my query in a few hours. So although the wait times were somewhat long the overall service was excellent and I have given them the highest ratings. I also liked the fact that they used FEDEX for shipping as we have much better service with them than their main competitor. Read more Less
Ordered the Life Savior Backpack added a couple of things to it and it makes a good emergency bug out bag.
They look better in the catalog. They are very comfortable, but not as classy as portrayed in the Herrington description.
Never got it.
Everything is expensive, but I know you pay for quality and everything is of high quality! Incentives, like free shipping with somewhat high dollar sales would be nice.