Great service. Thank you
The product seemed to take a long time for them to ship and us to receive. Other than that, it was as described by them online and was packaged well. Based on other online prices, their price was fair.
Very reliable vendor. Have ordered a variety of things over several years.Fast delivery.
Customer service was very helpful in clarifying delivery time. Great product, installed per instructions, very pleased.
Best price on the Internet for the product ordered. Shipping cost was a bit higher than I thought it should have been. Other than that I am very happy with delivery and product quality.
I'd had trouble finding what I needed elsewhere, but R.E. Williams had it. I was looking for a replacement heat lamp for an Aupu bathroom fixture. They had the right size, packaged it well, and shipped it promptly. They'll be my first stop next time.
I purchased a YardBright TurfVac to clean my artificial turf yard. When the product failed to perform as advertised I called to return it. When the RMA was issued, they stated that I was responsible for the return cost. Since this is a fairly larg...e product, the UPS shipping charges were $40... for a $120 product. So now I'm out $40. Their "100% Satisfaction Guarantee" is pure BS. Multiple correspondence with this company have failed to yield any progress on having my return charges reimbursed, even partially.Unless you're absolutely sure what ever you purchase from these guys will perform as advertised, you should purchase from someone else. Read more Less
Company waiting for manufacturer for postage so I can send back defective Seabreeze heater.
I make a lot of purchases via the Internet but am incredibly impressed by RE Williams. Communication was immediate and nearly constant. Order was shipped literally within minutes. Their price was very competitive and no ridiculous shipping fees. Not ...sure what else they could have done for me. Read more Less
Great customer service