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Nelis' Dutch Village

User Reviews: Nelis' Dutch Village

4.9 out of 5stars 3958 Ratings (2213 Reviews)
  • Overall:

    Horrible Service

    By Yahoo! Shopping User  Dec 3, 2015

    My first experience with Nelis' Dutch Village was horrible. The service is bad, the shipping is inaccurate, and when suggestions are made to the company to help other customers, they are disregarded. They simply say they can not do anything about it....There are other Dutch providers available, and I will most certainly find another one. Read more Less

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Aug 19, 2015

    Thanks so much. Love the clogs. Super fast shipping. Everything was described perfectly.

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Jul 17, 2015

    Very pleased with my purchase - delightful wooden shoes for my doll.

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Apr 10, 2015

    Received the product I ordered on time

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Jan 7, 2015 | 1 out of 1 found this Nelis' Dutch Village review helpful

    This was my first time purchasing from this merchant. I was so extremely pleased with their stock availability, their wonderful and thorough customer service, and their professionalism and personal touch to my order. All items arrived on time and in ...great condition, even all the fragile items were very well packaged and handled with love and care. I will definitely be ordering from this merchant again in the future!!! Read more Less

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Jan 2, 2015

    We were impressed with their speedy and helpful customer service. They were out a some of the chocolate letters we needed due to the Christmas season, but quickly reached out to us to provide alternatives. This is likely where we'll be shopping from ...now on for our Dutch treats. Read more Less

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Dec 28, 2014

    VERY PLEASED WITH MERCHANDISE-- WILL SHOP AGAIN SOON !!!!!!

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  May 18, 2014

    These people treat you the way store owners treated customers years ago. They care if you return. They keep in contact with you until you recieve your order which often shws up before you expect it. They are great and I have told my friends and relat...ives about them and I also let them know what a great company they are to deal with. They have a customer for life. Read more Less

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  May 2, 2014

    Excellent product

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    Excellent

    By a Nelis' Dutch Village customer via post-transaction survey  Apr 19, 2014

    Customer Service? 5 points aren't' enough!I have always been more than happy with the items I have ordered and sent to newly weds and new moms and dads, family members, and dear friends. I have NEVER had a complaint in all the years (25+)that I hav...e ordered from here. The quality of everything is wonderful and I have always received lovely notes thanking me for the unique and special gifts.But, the customer service is not to be equaled. I have yet to deal with any business that is more caring about customer satisfaction. I'm not sure there is such a place out there!I have never had any reservations about ordering or recommending this fine establishment. NONE! Read more Less

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