My first experience with Nelis' Dutch Village was horrible. The service is bad, the shipping is inaccurate, and when suggestions are made to the company to help other customers, they are disregarded. They simply say they can not do anything about it....There are other Dutch providers available, and I will most certainly find another one. Read more Less
Thanks so much. Love the clogs. Super fast shipping. Everything was described perfectly.
Very pleased with my purchase - delightful wooden shoes for my doll.
Received the product I ordered on time
This was my first time purchasing from this merchant. I was so extremely pleased with their stock availability, their wonderful and thorough customer service, and their professionalism and personal touch to my order. All items arrived on time and in ...great condition, even all the fragile items were very well packaged and handled with love and care. I will definitely be ordering from this merchant again in the future!!! Read more Less
We were impressed with their speedy and helpful customer service. They were out a some of the chocolate letters we needed due to the Christmas season, but quickly reached out to us to provide alternatives. This is likely where we'll be shopping from ...now on for our Dutch treats. Read more Less
VERY PLEASED WITH MERCHANDISE-- WILL SHOP AGAIN SOON !!!!!!
These people treat you the way store owners treated customers years ago. They care if you return. They keep in contact with you until you recieve your order which often shws up before you expect it. They are great and I have told my friends and relat...ives about them and I also let them know what a great company they are to deal with. They have a customer for life. Read more Less
Customer Service? 5 points aren't' enough!I have always been more than happy with the items I have ordered and sent to newly weds and new moms and dads, family members, and dear friends. I have NEVER had a complaint in all the years (25+)that I hav...e ordered from here. The quality of everything is wonderful and I have always received lovely notes thanking me for the unique and special gifts.But, the customer service is not to be equaled. I have yet to deal with any business that is more caring about customer satisfaction. I'm not sure there is such a place out there!I have never had any reservations about ordering or recommending this fine establishment. NONE! Read more Less