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Extended Lengths Beauty Supply

User Reviews: Extended Lengths Beauty Supply

3 out of 5stars 587 Ratings (446 Reviews)
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    Only Received Part of My Order

    By Yahoo! Shopping User  Dec 16, 2013

    Like all the reviews I've read, I also got scammed by this company. I placed an order months ago; yet only received half of my order. I called and was told that they were having computer problems and that the remaining items would be sent right away.... Nothing came. Called and was given some other excuse; yet told for sure it would be sent. Weeks later nothing. Same drill happened again. It has been months and still nothing. I was feeling bummed about only getting half my order but after reading all the reviews I guess I'm one of the luckier people.What the heck is going on?? I can't believe all these bad reviews and being turned into governmental agencies haven't shut this company down yet!! To the agencies that are supposed to protect against scams like this: Come on man!!!! Do something. Read more Less

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    DONT ORDER ANYTHING

    By Yahoo! Shopping User  Oct 28, 2013 | 2 out of 2 found this Extended Lengths Beauty Supply review helpful

    I ordered from this company aug 31 and almost 2 months later the only thing that's happened is I'm out of 100. They take your money and don't answer phone calls or emails. The Better Business Bureau will not do anything but send the company a notice ...to settle a problem. Extended lengths won't respond and in the end nothing happens. Read more Less

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    Warning - They WILL steal your money

    By Yahoo! Shopping User  Oct 13, 2013 | 1 out of 1 found this Extended Lengths Beauty Supply review helpful

    Ordered hair color from there for over 10 years, good prices. This last year, I noticed orders started taking VERY long to receive. The last order I added a pricey hair treatment product which did not arrive with my shipment. I emailed them immediate...ly and they acknowledged it wasn't sent and offered a credit. When trying to find out if I could still receive the product or how to use the credit for future purchase they NEVER RESPONDED AGAIN. I wrote multiple times, and no response AFTER they acknowledge their error. DO NOT USE THIS COMPANY, they will STEAL your money. Such disappointment after many years of being a loyal customer. Read more Less

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    Extended Lengths Beauty- extended length fraud

    By Yahoo! Shopping User  Oct 4, 2013

    The worst. Don't be misled by the good prices. This company does not deliver. They do not return emails. They do not answer their phone...constantly busy or out of order. They charged my card and said items were shipped and gave me a USPS tracking nu...mber. For two weeks now USPS shows only "electronic shipping information received"-- no actual handling of the shipment. No response from Extended Lengths. Have notified my credit card company. This is a FRAUD! Stay away. Read more Less

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    Rip Off

    By Yahoo! Shopping User  Oct 1, 2013

    Went to call to cancel my order placed two weeks ago and found there was no phone service to that number. Uh oh. That would be the first clue that these people are scammers. Do not order from them. My bank statement reads Plush Salons and they're out... of Illinois (figures). They're good at taking the order but don't try canceling-no tracking/confirmation. Bad news. Can I give a minus 5 stars??? Read more Less

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    never order from this place

    By Yahoo! Shopping User  Sep 28, 2013 | 1 out of 1 found this Extended Lengths Beauty Supply review helpful

    this company is horrible. i placed an order and am still waiting for it. i tried contacting them and was told their "server is down" and cannot access my order. what nonsense. 17 days later i have not gotten what i ordered and cannot get a refund. th...is is utter nonsense. do not order from this place ever. Read more Less

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    You May Not Get What You Paid For

    By Yahoo! Shopping User  Sep 19, 2013 | 2 out of 2 found this Extended Lengths Beauty Supply review helpful

    I placed an order for shampoo and conditioner on April 20, 2013. Two weeks later I received the conditioner, but no shampoo. When I contacted customer service and proved to them that both were supposed to be sent in same shipment, customer service re...plied after a couple e-mail attempts on my part. The company promised to reimburse me within 7-10 days. I never heard from them again. No refund and no shampoo. If you are looking to receive your full order, I suggest you order from another company. Read more Less

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    Fair

    By a Extended Lengths Beauty Supply customer via post-transaction survey  Sep 15, 2013

    Buyer beware! If you can wait a month for your order and you don't care if you actually get what you paid for, then this is the seller for you! Shipping info indicates 3 days processing time. My order was not mailed until more than 2 weeks after I or...dered. Then they sent it delivery confirmation so I had to go to the post office to get it. On top of that, they sent me the wrong thing and won't send the correct one. They just ignore my emails. Would not recommend. Buy from someone else. Read more Less

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    Poor

    By a Extended Lengths Beauty Supply customer via post-transaction survey  Sep 14, 2013 | 1 out of 1 found this Extended Lengths Beauty Supply review helpful

    My order never arrived after my credit card was charged (15 days) and I was unable to reach Customer Service after multiple emails and phone calls. BUYER BEWARE!!!!!!!!

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