I ordered a set of Rhino 4" OE Xtreme Polished Side Steps. When I opened them they were not complete. There was a drawing that said main bracket (Sold) separately. I had to order the kit from another service. Cost me $125.00I was on the phone with cu...stomer service and the person I spoke with had no knowledge what so ever about what I needed. I ask to speak with someone else and was put on hold No one ever answered. I called on another phone and got through and was still on hole on the original. Worst service in the world I will never buy from this outfit again. Read more Less
Your company and Antonio were very helpful with returning and re ordering the right parts. I will use your company in the future. S. Maiorana
Ricardo was my sales person. He was courteous and knowledgeable of the product and guaranteed me a no worry return policy which made my purchase very easy for me. Thank you will shop again.
I wanted to order a dash trim kit but wasn't able to view the samples on the site. I called and spoke with Mauricio who took time to explain the various options and the emailed additional information to me. Great service, and I look forward to orderi...ng from Carid soon. Read more Less
When I was searching for the right strut replacement on my truck I had a difficult time with the options. When I called Micheal with customer service he went over the top to give me the right opinion even referring me to the parts guys the next day t...o ensure his information was correct. I have been and will continue to use Carid for all my vehicle needs. Read more Less
Had a question about exactly what parts were included with my order. Maria researched and provided me with the information I needed. She was very helpful. Good job.
I worked with Michael and he found me the correct part and I was able to order it with no problem. I had looked everywhere trying to find it but the price here was the best I could find.
I worked with Ashley via the Chat Service and she provided great feedback with no hassle. I left with a peace of mind and great optimism about my issue. I hope that it will be resolved asap.
Michael helped me with a hitch and light harness. He has thorough product knowledge and was very helpful and informative. I appreciate dealing with professionals that care about their company, products and the customer experience. Thanks for the grea...t service. I look forward to dealing with this great company and especially Michael. Read more Less
Also, I have to give thanks to Melanie. She help me a lot, too!