I did not receive my order??????idk where it is.. I was going to call them.
At the first time i wasnt sure shopping here bcs of the recent reviews are so bad. but still i want to buy mannequin here bcs the price is cheaper than other store. the processing took a long time, almost 1 month, and after that I got tracking number...by usps. i checked but its still on pre-shipment info. until 1 month my package hasnt arrived yet and so the tracking number. it still on pre shipment status until now. but few days ago i got letter from post office that my package arrived. i'm so glad that finally it arrived. i was so afraid that it will never arrive. BUT IT ARRIVED! THANK YOU FASHAM BEAUTY. The product is really good and high quality. Very recommended! Read more Less
I am happy with Fashambeauty's service.
It's no bargain if you never receive your order. Dealing with Fasham was a nightmare. After 2 weeks of no answers on order status, I ended up contacting my credit card to stop payment.
I placed my order on 9/25/14. To date(10/9/14) I have not even received my order. I emailed them inquiring when I might expect my order, over a week ago. I have never received any response. I telephoned them 2 days ago and after leaving a message...and not receiving a call back I finally was able to speak to someone regarding the order. He tried to tell me the order was on back order. I explained that I should have been told this. He said they emailed me. I told him I never received any email nor did he respond to my inquiry. He said I should check my spam folder on my computer. I told him that I had already done that to ensure that had not happened. He took my email address and sent me an email at that moment and what do you know.....IT did arrive. So that just verified that they had not sent me any email informing me of the back order. I will not be making any future purchases with them. Their business practices are poor and when he suggested it was my fault I hadn't received my order????? What a shameful thing to do to your customer. Do you think that endears them to make future purchases????? I think not! Read more Less
I tried to e-mail for the status of my order several times, but the e-mail address they provided DID NOT work, did not go through.I tried calling the 1-800 number they provided several times,but the recording prompted me to leave my phone no. with a ...message along with my order no. and someone from customer service was suppose to call me back. No one called or e-mailed back. They charged my credit card about 11 days ago, but so far my order did not arrive. Read more Less
overall worst choice i have made buying from this company! Shawn from customer service was extremely rude and even argued at me over there own mistakes. Delivery omg! Its been over 24 days and still missing stuff i need for barberschool! Make sure yo...u read there reviews people! I never ever rate my purchases, this is how unhappy i am with this company i will never go through the for anything and i highly incourage you to shop elsewhere. $429.00 i spent and will next time spend more through someone else. Read more Less
This was my first purchase. Product selection, pricing, and service was excellent. I will definitely order again.
I did not receive the item until about a week and a half after I was supposed to receive it, they were supposed to send another with the shipping I paid for in the first place and never received that one.