We have ordered a Refrigerator, Stove and now a dishwasher and they all have been great appliances. The delivery guys were very friendly and helpful. When first order seemed to be delayed, Customer service made sure that the delivery was immediate.
Great prices and rebates as long as it's submitted in time. Customer service is great! The only complaint I have is with the shipping company who are very slow and don't arrive within the timeframe scheduled. They arrived 4 hours late on the first sc...heduled date and blamed me for failure to deliver when I had to leave for work. Then had to wait an additional week for delivery. Also, my product arrived with 2 dents on the front, which is very disappointing, but unsure if that's the company's fault or the shipping company again. Overall, happy with the product. Read more Less
I have no problem with Appliances Connection, their price was the lowest I found, and shipping speed was OK. It's Whirlpool I have a problem with. I purchased the Whirlpool WRF736SDAB 36" ADA Compliant, Energy Star French Door Refrigerator, this thin...g sounds like a generator just humming and buzzing very LOUD! The whirlpool repairman replaced a fan that was supposedly causing the noise to no avail, sometimes its louder that it was before. DON'T BUY THIS REFRIGERATOR! Read more Less
Absolutely the worst. I ordered a dresser and it took a month and a half to arrive and it was the wrong one. And it has been over 2 weeks and the wrong one is still sitting on a pallet in a box in my house and still cant get a answer out of them when...it will be picked up and when I should receive a credit. I have called over 20 times and it always the run around, no straight answer. They hang up on you, transfer you to a phone that just keeps ringing, they use every trick in the book. Read more Less
Purchased furniture from them. Delivery people were pushy, rude, and insisted on a signature that everything was in good working condition. My wife refused since the furniture wasn't even assembled yet. They simply shrugged then quickly left without ...a signature. Now appliancesconnection is refusing to cooperate since we didn't have a chance to sign the form noting the damage. Upon inspection, the couch is folded in a distinct U-shape upwards in the middle, springs are crooked and sideways. We're looking at a protracted, expensive fight to return this piece of garbage I'm sure. Can't wait.Highly suspect this "company" knowingly sells defective products at a discount. Play roulette at your own risk. Maybe you'll get a working product for cheap and win! Or maybe you'll get an oven that sets your house on fire. What fun! Read more Less
Best company I have delt with in quit some time. The entire was flawless from ordering, dealing with customer support, to deliver, to the installation. The refrigators, micro, the oven, and the dishwasher all arrived in excellent condition.. Have jus...t made my second order with them. Overall excellent experience. Read more Less
This company has now delivered 4 different shipments all damaged upon delivery. Stay away from these folks. They are now demanding that we pay for the return of the damaged items even though the damage was noted on the shipping documentation as direc...ted by the shipping company. Read more Less
I have not had worse customer service in a very very long time. Exceptionally rude company and very poor delivery service. We paid for in home delivery and it was left by the street. There response was pretty much too bad. They also make getting the ...info you need to complete your rebate as difficult as possible. Don't be lulled by the low prices - BUY ELSEWHERE! Read more Less
I was a bit apprehensive about ordering appliance from the internet. After doing my homework on prices and approximate delivery dates I was very surprised how much I saved at Appliances Connection. I was assigned a helpful representative to process m...y order. He answered all of my questions and explained the shipping process since I live on the West coast. The appliances arrived promptly without any damage or issue. In addition to saving on the cost of the appliances I saved 9% sales tax and received a $400 rebate. I would definitely use Appliances Connection for future appliance purchases. Read more Less
We ordered a washer through this company. They beat every deal we could find. The delivery guy brought it right into our laundry room and told my husband how to set it up. Washer works wonderfully. It took about 9 days to get it I think.