I ordered a set of earbuds -as a gift for my daughter- that were advertised as new, however when I received it I immediately discovered that it was used, unhygienic, and missing parts. I immediately contact the seller with the facts and provided pict...ures. Their first response was to offer a $10.00 discount and for me to keep the item, but I rejected the offer and I stated that would not be acceptable due to the hygiene issue, and the fact this was a gift, and I requested they make full refund including shipping cost.After several exchanges by email lasting more than 3 weeks they asked me to ship the item to them in a trackable way and provide information of the shipping to them before they would refund me. I accepted their terms on condition that they will be refunding me for the cost of shipping the item back to them given the fact they mislead me with their advertised item. They did accept these terms, and I took action to send the item back to them, and here when the second part of the nightmare began.After I sent the item back and confirmed through the tracking information that they have received the item, I asked them to fulfill their part and issue the refund. I received the refund after several email exchanges but it did not include the cost of shipping the item back to them.Again after many days of back and forth exchanges I managed to get them to send back 50% of the shipping cost.I am sharing this information to make others aware of the way this company operate and hopefully save someone the pain and trouble to deal with their unprofessional handling of their customers. Read more Less
Awful to deal with. Ordered an LG Tone Pro HBS-750. It was obviously not an original manufacturer's item - it came with only one pair of earpieces (there should be three) and one of them was torn, as was the manual. After returning the item and nearl...y three weeks of e-mails I finally got a refund (initially for the cost of the item only, not the shipping, but persistence forced them to refund their shipping charge - though NOT what I paid to ship it back to them). I will never deal with these merchants again. Read more Less
I ordered a Logitech MX mouse from these folks. and I am pleasantly surprised! Not only was the price excellent, but there was also a $5.00 coupon and free, very fast shipping. I must admit, I was really, REALLY nervous after reading the reviews, but...my purchase was flawless. Read more Less
This is a rip off site. Please let others know immediately. I did not receive shipping info and have not received item purchased through PayPal.
This place is a total scam. Too bad I didn't read these reviews before I foolishly wasted my money buying what I thought was a new bluetooth headset from this sleazy place. What I received, sealed in a plastic bag, was a cracked headset (they put a s...ticker over the crack, for heaven's sake!) with a bunch of dirt and grub on it - gross! I have contacted them for a refund but not very optimistic I will get it... If not I will take it up with Paypal and hope they can help... I would give zero stars if I could... Read more Less
This place is a big JOKE. I ordered two of the LG HBS-730 Bluetooths. One was defective so I sent it back. Well, to my surprise, they sent me a used one back. There was evidence that someone had used it(dirt on the neck and ear pieces and serial numb...er is erased off). I should have known that the price of this NEW product was too good to be true. The fact that you can never reach anyone by phone is a huge indicator that this company is a JOKE. I will not use them at all in the future and will never recommend them either. Read more Less
It's unfortunate that sellers like this remain I'm business. I should have done my research and looked at reviews before I ordered. My experience was identical to the other reviews here. I ordered a Jabra Cruiser 2 expecting to receive a new item lik...e they advertise. When I received it was clearly used with much of the serial number tag worn off. I emailed them asking them to send me a new item and they offered me a credit to keep. What a scam.still trying to get them to send me a new item but pretty clear that they never had a new item to begin with. FRAUD ALERT! I will never do business with them again and will post poor reviews everywhere I can to inform people and keep them from buying from this scam of a company. Read more Less
I purchased a item that I thought was new. It was not. I came in a resealed plastic bag. No paperwork, or sealed box.When I emailed them they offered me a $10 credit to keep the item?????After about 10 emails, They refunded my card for the item, but ...not the shipping to me or returning. That put me out $15.00.DO NOT BUY FROM THEM Read more Less
I ordered a new bluetooth and got a visibly worn one. 100% false advertising. They did issue a refund after trying to convince me to keep it for a discount. Ridiculous.
this remote, which I have owned before, is a piece of #$%$. A button was missing, the rechargeable batteries, were not, and the charger did not work. Wrote to the company to send me a new one, well, they said no, not until I send this one back. I was...ripped off - don't use them! WARNING! Read more Less