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User Reviews: Massage-Tools.com

4.5 out of 5stars 854 Ratings (500 Reviews)
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    Very Good

    By a Massage-Tools.com customer via post-transaction survey  Sep 25, 2015

    The buying process was easy and fast. The chair itself wasn't exactly what I was expecting. I thought the entire chair was constructed of a metal substance, however it does contain a bit of wood. I can see this not lastinh as long as my previous cha...irs have. That is the only negative I have concerning this item :stronglite ergo pro II chair. Read more Less

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Aug 20, 2015

    Overall satisfied. One of the items I feel the quality is poor

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    Fair

    By a Massage-Tools.com customer via post-transaction survey  Jun 25, 2015

    Their freight service broke my facial bed and delivered it with the box completely bent on one side. When I opened it the beds wooden base was broken off. Then I had to wait days before the same freight service came to pick it up. I was told that it ...had to be put back in the box and taken outside for curbside pickup. I wrapped it back up and moved it outside waited 4 hours for them to come get it since they were late from the time frame they gave me. It was a nightmare. I lost 4 days of work and injured my back moving it in and out. I will not purchase a bed from this company again. Read more Less

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Apr 2, 2015

    Customer Service is awesome I was unable to be at office for the delivery at the day it was scheduled and they were great in helping me know what I needed to do, WONDERFUL PEOPLE. Thank you so much

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Feb 17, 2015

    Despite a mix up in the shipping address, my table was recovered. MassageTools.com was extremely helpful in discovering what happened to my table. I will absolutely do business with this company again in the near future.

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Dec 30, 2014

    Product was exactly as promised. Price was extremely competitive (not the rock bottom lowest but very close.) Shipping and service were excellent. I would recommend using this merchant to anyone.

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Oct 28, 2014

    Very good service, very very quick delivery, item as promised. Very good overall. Will shop again and recommend everyone! Thank you very much.

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    Excellent

    By a Massage-Tools.com customer via post-transaction survey  Sep 29, 2014

    outstanding service. offered a free upgrade to a newer model as the older one was out of stock. Love the chair. Thank you!

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    Very Good

    By a Massage-Tools.com customer via post-transaction survey  Aug 22, 2014

    Good Merchant service.RE/Stronglite massage chair. The arm rest needs to be about an inch or more closer to the chair. The knee pads are too narrow and clients legs slip off pads. The bungee cord broke off unit. The foam in the chest cushion is very ...weak. For this grade of chair the foam padding used is very substandard. Some of these problems are manufacturer faults and not a reflection on the merchant. Read more Less

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    Good

    By a Massage-Tools.com customer via post-transaction survey  May 29, 2014

    I ordered an infrared light and stand which was delivered timely and in good condition!However, I have been told that I "must" have a metal grid cover over the lamp to protect in the event of bulb breakage!!!It did not come with one?????A little disa...ppointed Read more Less

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