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    1-800-Flowers.com

    User Reviews: 1-800-Flowers.com

    1-800-Flowers.com
    1.4 out of 5stars 756 Ratings (624 Reviews)
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      Huge Mistake

      By Yahoo! Shopping User  May 10, 2016

      I ordered flowers for my daughter's birthday along with a mylar ballon that said Happy Birthday on it. When she received them today, the balloon said Happy Mother's Day. When I called and inquired about the mix up, I was told they had run out of Happ...y Birthday balloons and used a Happy Mother's Day left over from last Sunday. My daughter doesn't even have kids and thank goodness this wasn't for my son!! I'll never order from this place again. Read more Less

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      Mothers Day Flowers

      By Yahoo! Shopping User  May 6, 2016

      My college son ordered flowers for Mothers day. We didn't know whether to laugh or cry when we received a Fed X delivery this morning. It was basically a "do it yourself" flower arrangement. The roses came wrapped, separate from the vase. The instruc...tions indicated we were to "clip" the end of each rose and create the arrangement as desired. WHAT! PLUS four of the roses were smashed and unusable. After calling twice overseas and struggling through the communication gap, we were told we selected the box that indicated we wanted to arrange the flowers ourselves. Show us where that box is on the web page!! Can you imagine if I sent my wife a "DO IT YOURSELF" flower arrangement when I'm trying to get myself out of trouble. DON'T buy from this misleading website. Read more Less

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      800 FLOWERS....LIARS!

      By Yahoo! Shopping User  Mar 14, 2016

      My wife had to head out on a business trip, so the kids and I decided to surprise her with a bouquet of flowers to her hotel in Maryland. I wanted to be sure that the order would arrive the same day, so I called it in and spoke to a representative. T...he representative assured me it would be left at the concierge desk and delivered upon her arrival. Needless to say, it wasn't delivered until the next day. Several calls to the customer service department, and they could CARE LESS! I WILL NEVER USE THIS SERVICE AGAIN!!! NOT TO BE TRUSTED!!! BUYER BEWARE!!! Read more Less

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      Worst place to shop!

      By Yahoo! Shopping User  Mar 12, 2016

      I ordered a fruit bouquet for my mom's birthday. On the day I called them around 4pm and was told that they have up to 7pm to deliver. Well 7pm came and no delivery. Called back and customer service aid the place is closed. Call back the next day and...was told that the shop the order was coming from was disabled and not able to make the products and that the head office was informed even though my request was sent there. They apologize and Gabe me back my shipping fee. They then called a nearby shop who stated they could deliver in two days. Two days came and went but not delivery again. I called and told them I want to cancel the order. The young lady called my mom to apologize about the situation which was nice but they still ruined my gift for my mom's 75th birthday. They offered a $20 coupon but I told them to keep it as I will never again order from them. I am so upset and disappointed. Read more Less

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      Good

      By Yahoo! Shopping User  Mar 1, 2016

      I'm surprised there are so many bad reviews. I have used 1800flowers for a few times since 2012, there has never been a problem. My aunt in another states received birthday flowers and said it's beautiful and it last for a few days. On 2/24/16, it's ...my auncle's birthday, I orderd wines with rack. I asked to get it on 2/23, but the representative called me saying it can arrive on 2/22. I'm OK with it. Then the wines arrived on time on 6:00 on 2/22, but my aunt found the rack was broken. I called 1800flowers for a replaced rack, they immediately agreed to send a new one. I said the birthday is on 2/24, they sent it so quick, it just arrived on 2/24 lunch time. To our surprise, then sent the whole thing, both wines and rack! They made it a very happy birthday. Maybe 1-800 flowers have problems in some places, but I believe they are trying to improve and make a good service. I'll continue to use 1-800 flowers. Read more Less

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      horrible experience

      By Yahoo! Shopping User  Feb 14, 2016

      Horrible experience! Left flowers in sub-zero weather and left them on the stoop when recipient was not home. Most of the flowers were ruined. Called 1-800 flowers to say the flowers where severely damaged. Then someone from High Style Flowers called...and harassed the person I sent the flowers to. Saying it was her fault because she was not home and said they wanted the flowers back! What a nightmare for a Valentine Day gift. I understand the weather is extreme in the winter in Chicago but I paid a premium for some high end flowers and no special care was taken to account for the weather. 1800-Flowers would not let me speak to a manger and was not much help. So I am basically out $100 and the recipient was upset by the rude person who called from the florist. Would recommend you try another national flower service as this company clearly does not have any standards with the florist they use. ThanksThanks Read more Less

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      Never again!

      By Yahoo! Shopping User  Oct 29, 2015

      Placed the order twice, never get the confirmation email, even was assured on the phone order was placed. In a few hours called again to make sure order will be fulfilled. Assurance again. Another call two hours later- promises again that it will be ...delivered by 7:00pm. Long story short, called after 8:00 asking if order was delivered. Of course, not. Tons of lie, transferring one to another. They all have notnues how many times I called, and how many times I told them how important this delivery is. I ended up driving at 10pm, finding flowers myself, driving 45 min and delivered it MYSELF. It is after super busy day, filled with frustration. The cost of this delivery for me was $119 and tons of nerves and tears. They are horrible, careless and not reliable. Don't waiste your time! Read more Less

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      Bad!

      By Yahoo! Shopping User  Oct 21, 2015

      Its frustating as the flowers are not in good lokk and it was delivered late!

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      Two orders never delivered

      By Yahoo! Shopping User  Aug 9, 2015

      Ordered from them two different times, first time item was never delivered, but they did give me my money back. Second time several years later gave them a try again, guess what item not delivered again !!!!! Took 5 days to get my money back and then...they wanted to send me a coupon to use them again !!! No thanks !!!! NEVER AGAIN1800FLOWERS !!!! To bad on rating they don't have a - (minus star) Read more Less

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      ripped off

      By Yahoo! Shopping User  Jul 20, 2015

      my daughter in Florida sent flowers to her sister in Illinois she never got them and it was followed up 1 delivery date about June 29 th 2015 for the 3 rd of July she has never received a refund of her 50 dollars back ,,never will do business with th...ese people again and will report the to attorney general Read more Less

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