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    Goedekers

    User Reviews: Goedekers

    4 out of 5stars 399 Ratings (309 Reviews)
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      Great Service

      By Yahoo! Shopping User  Apr 12, 2016

      We ordered a bedroom chest and nightstand for our grandson. The chest came damaged. We called the next day and customer service got right on the case. After sending pictures of the damaged chest, Goedekers reordered us a replacement. We were very ple...ased with the prompt service provided by Kayla. We would be very likely to shop here again. Read more Less

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      Great Service and Nice People

      By Yahoo! Shopping User  Apr 6, 2016

      The people are terrific to work with. I spoke with them before my order and then afterwards. Their site was easy to work with. I chose White Glove Delivery. That was my only problem because the local trucker did not give us the unpacking that came wi...th it and claimed we didn't ask for it. Goedeker's made us whole with a refund and always acted in the best interest of their customer. The dishwasher was less than Home Depot partially because there was no sales tax and partially because their price was less. It works great and I would definitely use Goedeker's again. Read more Less

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      GREAT PRICES AND SERVICE

      By Yahoo! Shopping User  Mar 30, 2016

      I ordered a washer and dryer and was pleased that I saved over $1000 on my local market. Customer service representatives were kind and helpful. My order arrived within three weeks. My washer and dryer were perfect.I would definitely order from them ...again. And recommend them to friends. Read more Less

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      Excellent After Sales Support

      By Yahoo! Shopping User  Mar 2, 2016

      To start off, I was researching to find a competitive pricing to replace my major Appliances. I stumbled upon Goedekers and was quite impressed with their Thanksgiving offering for 'Samsung' products. Just to compare the prices at Best Buy & Home Dep...ot, it was about $2000 + less (excluding the taxes). I thought it was a win win situation, as they are going to delivery it for free at my door step. So, I placed my order the last week of November. As I picked some exclusive models (Black Stainless steel) which are not available on shelf, I know it would be delayed.... but not till first week of February !!! I know it's not Goedekers fault, but the Stockist, and I also was really not in a big hurry. Finally, after a little more than 2 months, all the items arrived (Refrigerator, Washer, Dryer, Gas Oven, Dishwasher). As I've requested 'White Glove' delivery, the folks brought all the items inside my house. When we opened the Refrigerator's packing, there was a small blemish on the left door, for which I promptly reached out to Goedekers Support team. They were absolutely fabulous... arranged for a replacement door (which arrived in a week's time) along with a $75 discount. Yes, it took too long for the original items to be shipped, but when they arrived and their "After Sales" support... Goedekers exceeded my expectation... I would absolutely recommend them any day !!! Read more Less

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      Kitchen appliances

      By Yahoo! Shopping User  Mar 2, 2016

      I bought all my kitchen appliances from Goedeker's. They always had the best price and customer service is outstanding.

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      Customer Service is Alive & Well!

      By Yahoo! Shopping User  Feb 19, 2016

      Bought two high end lamps gorgeous lamps for our piano room. Service exceeded my imagination! The lamps arrived ahead of schedule. An issue after delivery was rectified again beyond my wildest dreams. The price beat everything available to check out ...on the web including the parent furniture store where the lamps originate. Customer service is alive and well with vim and vigor at Goedeker's! Special thanks to Kellee, Crystal and Doug! Read more Less

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      Maytag Range MES8880

      By Yahoo! Shopping User  Dec 23, 2015

      Ordered the above Electric range from Goedekers due primarily the low price and good overall reviews. The product was exactly what we ordered and arrived in new condition. The process was easy and when I had a question on the delivery timeframe, the ...customer service rep was helpful and courteous. I will definitely order from Goedekers in the future. Read more Less

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      LG dishwasher

      By Yahoo! Shopping User  Dec 22, 2015

      I found the best price and great satisfaction with Goedekers. I shopped nearly everywhere on the internet and locally. The product was what I wanted and delivered timely. Everything was good from the start. I'll be back for more appliances when I nee...d em that's for sure. Most of all ...good People too! Read more Less

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      All was perfect

      By Yahoo! Shopping User  Dec 20, 2015

      Ordered a hard to find Whirlpool double oven. Goedekers had the best price and had everyone beat by $200 on this one. Purchasing was no problem. Shipping fee was at no charge. It was shipped quickly and the guys that delivered were professional and f...riendly. Couldn't have asked for a better experience and will shop their website more often. Read more Less

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      Goedekers Goed

      By Yahoo! Shopping User  Dec 20, 2015

      Great experience with Goedekers Always felt like the customer service from Goedeckers was top notch, and they offered a smoking hot price. A little misleading as to delivery time, as the product (a dishwasher) had to get delivered to them before it c...ould start its journey to me, but the wait was not a big deal in our case. Took a week or so to get to them, and then they had to ship halfway across the country, so all in delivery time was about 3 weeks. Progress was a little hard to check throughout the process, but once I understood that they didn't actually have it in stock but needed to order, receive, and ship, my expectations were managed and Goedekers was always available to help. Tracking while in shipment from Goedekers to me was a little hard to monitor, more a symptom of the shipper than Goedekers. Product is absolutely as promised, including rebates, (they really have the rebate process nailed) and is great. Read more Less

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