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    Goedekers

    User Reviews: Goedekers

    3.9 out of 5stars 323 Ratings (268 Reviews)
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      Wonderful Gourmet Kitchen

      By Yahoo! Shopping User  Feb 17, 2015

      I ordered all my major appliances for our new home at a great savings. Goedeker's was most accommodating with holding my items until construction was far enough along for delivery. Customer service was a 10 with Brenna, as well as jR with sales and a...nswering my questions. The refrigerator had damage issues, but these were quickly taken care of. I have already recommended Goedeker's to friends here and in other states. They are top notch in all areas. Read more Less

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      carl w

      By Yahoo! Shopping User  Feb 11, 2015

      Very well pleased thank you Danielle for all your help.

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      Horrendous Experience - Price isn't everything apparently, I found out the hard way

      By Yahoo! Shopping User  Jan 28, 2015

      Purchased an "in-stock" refrigerator to replace our failed one in early December. After they had our money, informed us that it was out of stock now...3 days later...and that it would not be delivered until the end of the year, which borders on "dece...ptive". They "worked" on getting it here sooner and promised before Christmas since we had a HUGE gathering at the house. That didn't happen. Apologies ensued. Long story short, we didn't get our fridge until early the next year. Also, white glove service is not white glove. The fridge was moved into its slot...all cardboard, tape, plastic still on it. No handles, had to do it myself. AND they took the doors off and put them on wrong and I had to fix it. It took me 3 hours to recover from their White Glove service. That is NOT white glove service, it is Brown Glove at best. Don't be fooled into what you are paying for with this service. Issue with the Samsung fridge. Goedekers did not respond until a week later. By that time I'd already spoken with Samsung. The price may be good but the headache is worse. Requests to customer service via their Reviews and Testimonials section go unanswered unless you are satisfied with their service. Beware. Read more Less

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      Godd service. good price if you are not in a rush

      By Yahoo! Shopping User  Jan 27, 2015 | 1 out of 1 found this Goedekers review helpful

      I ordered a high-end dishwasher from Goedeker’s. The service agents were friendly and helpful, and answered questions promptly. The delivery service was also a good experience. The delivery guy called ahead to schedule delivery, was friendly, and o...ffered to bring the unit into the kitchen even though I had paid for just the basic delivery service. The items delivered were in good shape and boxes without any damage. The only potential downside was that delivery took a little longer than expected – 3 weeks. I was not in a rush, so the money saved was worth the longer delivery time. Read more Less

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      GE double oven range

      By Yahoo! Shopping User  Jan 14, 2015

      Ordering was quick and great service. I even got the hand written thank you note and offering any help I might need. The price you cannot beat with any where else. But, delivery can be long wait if you need to cook (but no stove). But, as store menti...oned delivery time 2-12 weeks. Delivery is free and I am happy with the Geodekers company. But, delivery was something I do not want experience again. Delivery company is something existed 70's. They do provided tracking number for your order, but they are not updated at all. And, delivery company web-site advise us call them for further information. I call them 7-8 time in 2days period, each wait time 30-40 mins and get disconnected. They also suggested to send the e-mail and get answers faster, so I did send e-mail, but nothing. Delivery was during holiday time period and we did not know should we make a plan, since we can't contact them to know when delivery will come. Finely, I was connected two days before, and the day of delivery, they called saying between 3-7pm.They did not make the delivery and no phone call either. Around 11:pm they called and will deliver next day 1:00 AM. or it has to be next Monday, since delivery day was Friday. I only gave 4 to Goedekers, because, they chose this delivery company. I gave one star for delivery effort for the guys delivering such wee hour in the morning. Read more Less

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      Not many like you left

      By Yahoo! Shopping User  Jan 13, 2015 | 1 out of 1 found this Goedekers review helpful

      I buy lots of things on the internet but was concerned about buying a major appliance on the internet. Goedekers has eliminated those concerns.Completely professional top to bottom and the best in all catagories-Price - Delivery - Ease of purchase .K...eep up the great work. Read more Less

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      Best Installation Ever !!!

      By Yahoo! Shopping User  Jan 13, 2015

      We have bought many appliances in our lives moving around the country and building new homes. Our experience with Goedeker's both sales and especially the installation was unbelievable. Prompt ,courteous, friendly and very knowledgeable. We would no...t hesitate to go directly to Goedecker's for any future needs. No more shopping --the Big Box stores for us. Read more Less

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      Best Installation Ever !!!

      By Yahoo! Shopping User  Jan 13, 2015 | 1 out of 1 found this Goedekers review helpful

      We have bought many appliances in our lives moving around the country and building new homes. Our experience with Goedeker's both sales and especially the installation was unbelievable. Prompt ,courteous, friendly and very knowledgeable. We would no...t hesitate to go directly to Goedecker's for any future needs. No more shopping --the Big Box stores for us. Read more Less

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      Very pleased

      By Yahoo! Shopping User  Jan 8, 2015 | 1 out of 1 found this Goedekers review helpful

      Purchased a double wall oven, and an electric cooktop. Delivery went smoothly, purchased the white glove service. Glad I did as when they opened the cooktop box, it was cracked. Geodekers moved right on it and ordered a replacement. Oven was perfect....Their prices can't be beat. Have recommended them to many others. Read more Less

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      Goedeker's took the worry about buying online

      By Yahoo! Shopping User  Jan 8, 2015 | 2 out of 2 found this Goedekers review helpful

      Excellent customer service all around. Great communication during and after the sale. The appliances where excellent quality and priced less that the anyone else, online or in the store. No shipping cost and no sales tax makes for any even better dea...l. The shipping company when above and beyond to make delivery easy. I will definitely purchase from Goedeker's again! Read more Less

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