Purchased a Maytag microwave from Goedekers online and couldn't be happier. The price was right and delivery was on time with a knowledgeable technician who installed it and removed and disposed of the old one efficiently. I am very satisfied and wil...l definitely purchase from them again. Read more Less
Great customer service and follow up for satisfaction. Even sent a "thank you" note for our purchase. Very satisfied with this company and would make a future purchase from Goedekers.
I purchased a dual fuel range and a microwave and was very pleased with Goedekers prices and customer service. I had a mix-up in my order (my fault) which was quickly and easily remedied by their customer service. The shipper lost the microwave in ro...ute and I called Goedekers and costumer service quickly took care of it all. The microwave arrived 2 days later. I really appreciate the excellence of their customer service! Read more Less
Very happy with wall oven purchase. I needed to change my order after placing it online. I called same day and the person on the phone took care of the change with no problem. No problem with delivery and great price. Thanks!
excellent price on our oven it was 400.00 cheaper than anyone else locally, customer service updates and follow up were great, shipping's really slow, took about a month!
How do you top having the best prices online for appliances? You knock your customers' socks off with superior service. People are polite, answer questions, handle delivery timing changes and follow up. What more could a customer ask for?
I stumbled upon Goedekers while doing some online research for new appliances. I have a newly constructed home and needed everything. After reading the reviews and seeing how incredibly low their prices were, I took a leap of faith, held my breath an...d ordered six appliances. It did take about 3 weeks or so, but we were not yet living in our new home so that was not an issue.Ordered the white glove service, and only paid the one price for the entire delivery. It was well worth it to have the delivery men unpack it all, put it in place, and take all the packaging with them. Everything arrived in great condition, the men were polite and professional, and I couldn't be happier with the purchase. Would definitely order from Goedekers again. Read more Less
I ordered all my major appliances for our new home at a great savings. Goedeker's was most accommodating with holding my items until construction was far enough along for delivery. Customer service was a 10 with Brenna, as well as jR with sales and a...nswering my questions. The refrigerator had damage issues, but these were quickly taken care of. I have already recommended Goedeker's to friends here and in other states. They are top notch in all areas. Read more Less
Very well pleased thank you Danielle for all your help.
Purchased an "in-stock" refrigerator to replace our failed one in early December. After they had our money, informed us that it was out of stock now...3 days later...and that it would not be delivered until the end of the year, which borders on "dece...ptive". They "worked" on getting it here sooner and promised before Christmas since we had a HUGE gathering at the house. That didn't happen. Apologies ensued. Long story short, we didn't get our fridge until early the next year. Also, white glove service is not white glove. The fridge was moved into its slot...all cardboard, tape, plastic still on it. No handles, had to do it myself. AND they took the doors off and put them on wrong and I had to fix it. It took me 3 hours to recover from their White Glove service. That is NOT white glove service, it is Brown Glove at best. Don't be fooled into what you are paying for with this service. Issue with the Samsung fridge. Goedekers did not respond until a week later. By that time I'd already spoken with Samsung. The price may be good but the headache is worse. Requests to customer service via their Reviews and Testimonials section go unanswered unless you are satisfied with their service. Beware. Read more Less