Ordered online with credit card. Attempted to confirm shipping of product both online, email, and calls to Discountmountainsoftware. com's customer service. Never got any response of any kind! Unacceptable.
Sadly, Discount Mountain Software appears to have folded its tent and is ignoring long-time customers.I purchased and downloaded software mid-2014 that was priced for a multi-user license. I installed and activated the software on 1 computer, and was...told by customer service that it would activate on the additional machines without problems. Bottom line: it doesn't work.Emails and phone messages have not been responded to for the past month, and their web site is no longer taking orders. Based on other customer reviews, it appears the company has been supplying a combination of licensed and pirated software for some time, and that they've now shut down all business operations. The lack of clear communication or any response at all points to a complete loss of credibility. I recommend that all buyers look elsewhere - there are plenty of similarly-priced vendors. Read more Less
So yeah, this company was selling counterfiet software, Microsoft told me today all 18 of my product keys are counterfeit. We can put to bed this company forever because they stopped answering emails and taking phone calls. We will be going after our...credit card company now for the thousands of dollars spent. Read more Less
I used their service to acquire a Windows 7 Home Premium Full Retail edition for only $190 instead of paying Microsoft (on Amazon) $475 for the exact same product! It arrived in 3 days, despite choosing "Free, Standard Shipping." The only oddity was ...that it arrived out-of-box, but the Serial Key did work and it is a Retail Key. The DVDs had no scratches, no fingerprints, and weren't bent during travel. Read more Less
Product was not received. Request for cancellation ignored. Multiple emails and voice mail messages--no responses. I have had to put in a dispute through Paypal.
Purchased MS Office 2013, download version, download speed was a bit slow, had issue with online installation, had to use phone activation option. After that product works just fine. Great price.
Everything went great except auto activation failed so I had to call MS on the phone to activate win 7, no big deal. G
Hassle free Earl
This company is a scam! Do not purchase from them!! I purchased a download of Microsoft office and it was not working on my computer because I have Vista. I asked for a refund the same day and was told I would get it in 3 business days. That was Dece...mber 3 and its December 18. I emailed and called the location and have not recieved another response to my refund. Read more Less