I ordered from AMI Clubwear before and it was an acceptable experience as although it became obvious that their inventory records are inaccurate eventually I got refunded for an item they could not deliver.In January 2016 I ordered two pairs of shoes...from AMI Clubwear and got ripped off.The first item was rather cheap and I did receive it, it arrived in a box small enough to keep only one box of shoes.The second item was harder to find as it seemed to be discountinued as few stores kept it so I was happy to be able to order them from AMI Clubwear.I did expect some problems as after my order the second item I ordered was removed from their store immediately after my order, but they did not indicate any difficulty.When I started complaining months ago about the missing item in all cases they always ended up claiming that both items were shipped according their records, and ultimately they wanted a picture of the original box which I disposed of in the meantime.However, UPS kept the package weight in their system which is 3.2 pounds.The first item that I did receive weighs exactly 2.25 pounds.The second item, which I could ultimately order from another shop so I own it now weighs 1.66 pounds without box.Thus, by simple math it is easily proven that both items could not fit into the box so they obviously shipped only the first item.Yet, they did not accept this obvious conclusion and reject to refund me which makes me think that it is about intentional fraud from their side.It seems I need to take legal action as the case is so clear. Read more Less
Received wrong order and i understand mistakes can happen. Every item I received was wrong.Correcting them is another matter. It's next to impossible to reach them by phone, waited 2 hours for them to answer. Instead of just returning the order they ...require you to take pictures of the items and send them. Read more Less
I was excited to google this company and find a sale of 55% off. I was searching for a U.S. company to purchase swimwear, as I am aware the China wholesalers sale #$%$ and the sizing is way off. Well, opened my 2 swim suits to see they are no better....I actually did a 2X and XL. The 2X barely fits me. I am a 38DD, 34 waist and 44 hips. On the packaging of the 2X it says XL. So I go to the website to see exchange policy. I don't care about getting a refund but I don't like giving my money away. To my surprise NO EXCHANGES, NO REFUNDS on swim wear. Do yourself a favor, and don't chance it or you will lose your money. You are better off sticking to Dept. stores you are familiar with. AMI Clubwear is just another China wholesaler shipping in the U.S. Wast of money!! Read more Less
Ordered over two hundred dollars of items and was very disappointed with every step of the process! I found the items and the prices very good online, but as soon as I received them I learned the quality was very low. One of the dresses I ordered had...been worn…. tags cut off…… and stains found on dress! I also found a pair for shoes I ordered damaged and not wearable!!! I was also sent a confirmation on a necklace I never ordered!!!!I went to the website thinking I could just fill out a form. I had just received the items in the mail (less then 24 hrs.) I found that you could not even find anything on there website giving you instructions on how to exchange or request a refund! I had to Google AMI Club wear returns and was able to find a email address that you email your concern to and they will tell you what to do!!! WHATTTT anyhow I did and received an email stating I needed to take pictures of each item damaged and prove with a pictures and item number, packaging and product that I was showing everything… I have ordered many times from many companies and will not be returning anytime soon! Not sure if I will get my money back! After sending 25 pictures of everything we will see… AMIClubwear.com13001 E Temple Ave City of Industry, CA 91746We are very sorry to hear that you have received a damaged item. At this time for quality assurances, are you able to provide us with a picture showing the damage on the product?Our returns department will review the information and find the best solution to remedy this situation. In most cases, if damage can be verified by picture, it will help us in expediting our assistance to you in resolving the matter. Your information will also greatly help us improve in our services. We look forward in hearing back from you and to further assist you on your return. AMIClubwear.com13001 E Temple Ave Read more Less
I had an awful experience with AMIclubwear. I ordered 2 costumes from their website, the items did have a 3 day processing time, but a week and a half later the order still had not shipped. I contacted the company and was assured it was being process...ed and I would receive an email shortly with tracking information. Days past and no email. After several unreturned emails and no call backs after leaving several messages I finally got a hold of someone 18 days after I initially placed my order. At this time I was informed my orders were not in stock and will not be shipped. Now I only have a week to scramble around and try to find other costumes paying extra to ship them to me on time because of this company's irresponsibility. This company is unreliable and misleading. I cannot understand why I was not contacted earlier to tell me their page is inaccurate and things they state they have in stock they do not. I had never had such a unpleasant experience with an online store. I will not recommend this place if you care about receiving your items. They sure are quick about taking your money, but don't respond to your concerns. Read more Less
I would say that I really like the end product and even thought there site was down when I wanted to order something they sent me an email. Telling me when I could order what I wanted once everything was sorted out again on the site.
easy, creative, helpful, blessed. they are simply the best very proffessional service
I have not ordered anything yet, but plan to do so in the near future! Great site....great prices.
The best types of jewlery and ring collection available. Very creative!
the site was very good at finding and solving my problems for my party shoes