VENTING DIRECT ENGAGES IN FRAUDULENT ACTIVITY. They advertise having specific items in stock and then send completely wrong parts. I am now caught up in the long drawn out return process to get my money back.
Arrived on time as stated.
Website showed ads saying "Free shipping....on standard ground only". Pictures in both ads on home page showed 2 different models of rangehoods. Problem is, the items pictured in the ads can't be shipped via ground, they have to go freight. Deceiving...to say the least. Called to complain and they couldn't understand what the confusion was. They claimed that ad specifically said "ground only" and the hood I wanted, the same one shown in the ad, couldn't go ground so I couldn't have free shipping on it. I ended up buying on another web site for same price and guess what, they shipped the unit UPS ground, not freight. Can't see myself ever buying from a company that practices obvious deceit in their ads. Read more Less