This web site is misleading the customer for Boots. I ordered Boots and they are very small and narrow, kind not brand new. Pay return shipping fee, it is waste time and money - shipping on 6pm.
DO NOT BUY FROM THEM! 6pm.com has a return policy that states "If for any reason, you're not satified with your order - send it back! " (and yes THEY have the word "satisfied" spelled incorrectly on their website!!!!) Considering this is a sister sit...e to Zappos.com you would think they would provide free return shipping as they do with Zappos....but NO....not 6pm! Even on a pair of shoes I received that you could see were previously worn! I will never buy from 6pm.com again, and would discourage anyone from purchasing from them. Read more Less
I ordered boots from this site immediately after a co worker send me a link to the site. Co worker loves this site so I ordered. I received my purchase well over a month after ordering, granted my account was not debited until the item shipped, so th...at is ok. I opened the box to find boots with scuffs and obvious wear on the soles. These were used boots and it was all too obvious. I called immediately and was sent a return label and replaced the boots with a different color. I am hopeful that these boots will be NEW. Read more Less
They ship you a $50 pair of shoes. You try them on. They don't fit (manufacturers are all over the map on shoe sizing). You are then startled to find they have no free return shipping. You pay $16 to try on a pair of shoes. Criminal. They know the wh...ole flow of the user buying process. Everyday they must be slaughtered with surprised consumers wondering why they haven't accounted for return shipping... but they choose to continue their fraud. Read more Less
Placed order at 11:20pm and decided to cancel it 20 minutes after. No cancellation function on the web site. Sent email to the support at 11:45pm. Phone support was closed during after work hours. Called at 6:45 next morning and they told me it's too...late to cancel it (the order wasn't shipped yet at this point). Useless support service. Avoid this web site! Read more Less
I placed my first order yesterday, two pairs of footwear. They arrived today and were definitely brand new, never out of the boxes. I love this website!
I recently made a large purchase of 19 items on June 7. All 19 items arrived June 11-12. The tags were on the all items, all fresh out of the factory. Nothing was used, replaced, or missing. This was my first purchase online and from the 6pm website....I read many bad reviews on the website after I made my purchase. This made me nervous but I am glad I did not trust those bad reviews. Read more Less
I have purchased shows twice and running shorts twice. They get five stars for the running shorts. The shoes get one star. I returned one pair of Cole Haan shoes, at my own expense, which obviously were used. A second pair were a Fire Island Boat Sho...e. The boat shoes were ones I ordered six month earlier, but in a half size smaller, directly from Cole Haan. The pair from Six PM , same exact color combo, were not nearly as nice as the identical pair from Cole Hann. The finish was much better on the Cole Hann direct pair. I would say the shoes at 6 PM are seconds. Read more Less
I'm surprised to read so many negative reviews. Maybe customer service has improved? I've had two errors, on their part, and both times they just refunded my purchase price and had me keep the items. These were low cost items.I always go to another s...ite to read reviews of items I'm interested in ordering. Have only had 2 pairs of shoes, of the 20+ that I've ordered, not fit. Between the shoes and jeans that I've purchased over the last few months, I'm sure I've saved over 1K over retail price. Today alone I got 4 pairs of shorts 2 Dockers one Lucky Brand one Sanctuary. The Lucky Brands price alone is pretty much how much I paid for all 4 shorts.Bought 4 pairs of Hudson jeans two weeks ago for $68 total. One of the many AMAZING deals I've found on this site. I'm a loyal customer and will continue to be so Read more Less
This company is a master of the bait-and-switch on their promotions. Prices are ok, but you can do better elsewhere if you work it. But mostly, their customer service is a misnomer--they just send incredibly insipid comments followed by exclamation p...oints rather than address a serious complaint. I will never shop with them again. I have wasted too much time shopping only to get sandbagged at checkout. Never again Read more Less