HP (Hewlett-Packard) HP Scanner For LaserJet 1200 Series

HP (Hewlett-Packard) HP Scanner For LaserJet 1200 Series

1 Rating | 1 Review
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C7046A HP-Compaq CopierScanner Attachment For LaserJet 1200 Refurbished

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C7046A HP-Compaq CopierScanner Attachment For LaserJet 1200 Refurbished


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URLhttp://h10010.www1.hp.com/wwpc/us/en/sm/WF06c/A10-51210-347120-18970-347120-30045-44798-44799.html?jumpid=oc_R1002_USENC-001_HP LaserJet 1200 Copier Accessory&lang=en&cc=us
Additional Specifications
Bus Speed1505
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User Reviews

1 Rating | 1 Review

2 out of 5 stars

  • Poor HP Support makes this add-on rating lower

    By Jim Dompier  Dec 20, 2003

    ### We ordered this add-on for our printer and HP said it was in stock and would be shipped right away. Well, it wasn't shipped right away and after many delays and lies from HP we finally got this item 4 months later. We got it today, there's no docum...entation, no CD software for the scanning to work, and it was missing the two pieces that lead your paper into the scanner/copier. Its a Saturday so we cannot call HP until Monday but I'm almost afraid to even think about it. I doubt we'll ever see the missing items nor will we ever see software for the scanner to work. I just don't trust HP on this one anymore. We tried purchasing it all over the internet but nobody had it nor did we find anyone who really wanted to special order it for us so we went directly to HP. First, HP said the only one they had in stock was in their Parts department warehouse, and that inventory was only for parts department to use, so we had to call Parts department to order the part. And of course, when we called Parts department they wanted to send us to Accessories ordering, which is who sent us to the parts department in the first place. They couldn't figure out why we were trying to order this from them when we should have been dealing with accessories ordering. We tried explaining that its because they were the only one with one in stock and in order for that item to become available for us we had to order it from them, NOT Accessories ordering. They just couldn't fathom what was going on. I think you can see where this is headed, its just really been a Zoo the whole way around. I'm so frustrated now that I really don't have the energy to be mad. I just want to go home. Goodbye. JKD Read more Less

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