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Pros: good battery, nice features, good exercise to use mower
Cons: Service repair could mean a long drive and months of waiting for parts
I really thought this CMM1200 mower was the answer to getting rid of my old gasoline mower with all its noise, oil, gasoline, filter, pollution and maintenance. But then, after a year of use and meeting all my expectations, a simple thin plastic rod about three quarters of an inch in length, broke in the switch lever and a new reality set in. After taking the mower to an authorized service factory, I was told, after a two week wait, that the part needed to repair the mower was on ‘back order’ and would not arrive until September 8th. So, in the middle of summer where mowing is required at least once a week, I’m waiting two months for a part! This means I’ll have to buy a gas powered mower again so that I will not be fined by my home owners association.
It seems that the Black & Decker cordless mulching rear bag mower, model CMM1200, is not ready for serious service and support. ...