Reviews Written by AL Nighter

User Interface Broke After Only 16 Months

Pros: Looks Nice, Cheaper than Similar Look Machines

Cons: Doesn't wash dishes that well; User Interface Broke After 16 Months

My user interface went out after only 16 months, naturally after the general warranty expired. I'm not convinced the venting didn't short out the part somehow. The door has vents on the sides for keeping the electronic components cool. My theory is that steam somehow entered those vents and shorted the part out. The repair man claims it was impossible, but anytime you expose a way for moisture to reach the electronic components, you're probably going to have problems. In fact, if we used it as much as a normal family (we only wash a load 1 to 2 times a week, it probably would've shorted out within the warranty period. Btw, the new interface was about $113, and the labor to fix it was $117. Nice that I paid $600, and then paid another $230 1.5 years later. However, I will say that I'll never hire that out again if the same problem occurs, because the interface is as simple as unplugging the old one and plugging in the new one...it's a joke that I paid that much to fix it...I'm in the wrong field, I guess. I normally put rinsed off dishes in the thing. Putting any soiled dishes in it will not yield very clean dishes. ...