Reviews Written by pecnj

Temp Controls Failed - Amana 800 Number No Help

Pros: Size, Design

Cons: Amana Repair Center - Temp Controls Not Reliable

The controls on our 4 year old Amana stopped working and the food ruined.
The refrigerator and freezer section stopped cooling and the inside
temperature reached 60 degrees by the time we found out refrigerator
had stopped working.

There was no power failure of any kind! Not even for a second!

The refrigerator was on, the lights all worked, the LED display was not
showing numbers. The display instead showed just a dash on each temperature setting.
Also, trying to change the settings did not work. The controls did nothing.
The displays both kept showing a dash. The compressor pump was not coming on.


We lost lots of food.

I unplugged the refrigerator and plugged it back in. The refrigerator
then showed numbers, the pump started, and the controls worked
again. It's like I rebooted the refrigerator's computer. The refrigerator
got cold again, The freezer was back to working.

BUT, is my refrigerator reliable?

I have scheduled a visit from the Amana repair center. We'll see what they have to say.

...............

I called the Amana 800 number Friday night and scheduled a repair visit through them
for Saturday morning. On Saturday morning I got a call from the local repair person;
they do not work on Saturday. That's just great! NOT!! ...